I just sent an invite to my father for our home. When I sent it, all of the managed users disappeared on me and I can not get them back. I saw some people using webtools to copy the history to a new user, but that function seems not to work any more. Any ideas for restoring the users would be amazing.
Server Version#: 1.41.3.9314
Have you by chance joined your father’s Plex Home instead of inviting him to yours?
You can leave the other home and should be able to restore how things were – though I don’t believe that’ll bring back the managed accounts.
https://support.plex.tv/articles/203888038-how-do-i-leave-a-plex-home/
I have not. He is able to see everything in my server just fine. The only thing that happened was the rest of the family’s managed accounts disappeared.
I was starting to invite them all as their own users anyway, which I believe means they wouldn’t have the watch history anyway. I just would have liked to be able to see the history at least to enter it again.
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