Server Version#: Latest Stable
Player Version#: Latest Stable
I made sure that PLEX was fully up-to-date before we moved to our new home. It’s running on Ubuntu 16.10 x64. We do not have internet or a router at a moment, but I have always assigned all of my devices a static IP address. A few days ago I disabled “Remote Access” in the PLEX configuration because I had bridged my gaming desktop with my phone’s hotspot temporarily and didn’t want anyone streaming through the hotspot.
This setup was working just fine until today. My wife turns on the TV, goes to PLEX, it shows the PLEX user selection screen and she selects “Kids” so our daughter can watch kids movies. After selecting that it shows a PLEX themed page saying “The server is unavailable.” I ran home quickly to check a few things and sure enough, it is successfully connecting to the PLEX server but PLEX thinks we’re not on the same network.
I’m pretty sure this is a result of the Remote Access being disabled… so I need to enable it, but I can’t enable it if PLEX won’t show me the admin screen. I dug around and can’t find anything on how to update the Preferences.xml file to allow Remote Access so this setup will continue working until we get internet and a router.
I could setup a DHCP server on my gaming desktop, but Windows 10 Pro doesn’t have that feature apparently… so I was thinking about finding some software that would do it if needed… but for now, I just want to enable remote access via the configuration file.
What can I do to enable Remote Access via the configuration file and not the web browser?
Remote Access (WAN sharing) being disabled will not impact use at home or access to your Plex Home.
PMS will complain about being on different networks (subnets) if the IP addresses assigned are not RFC1918 or one of machines has an incorrect subnet mask (not matching)
Gaming Desktop:
IP 192.168.0.101
SUBNET 255.255.255.0
GATEWAY 192.168.0.1
DNS 8.8.8.8
Plex Server:
IP 192.168.0.200
SUBNET 255.255.255.0
GATEWAY 192.168.0.1
DNS 8.8.8.8
I think the issue is that I don’t have the gateway, which used to be the modem/router (it was provided by the old ISP). The computers are statically assigned their respective IP addresses at device level. I simply have the computers hooked up to a 5 port switch (not a router!) and it was working just fine when I would open Firefox and type in http://192.168.0.200:32400/web/. It shows the user selection and upon selecting a user it would show the content on the server.
Now it shows the user selection and upon selecting a user it shows the error message. It’s not a 404 or anything. PLEX is literally tell me I cannot access the server because of no internet or firewall issue. That’s the problem I am having. I assumed it was because I disabled the Remote Access, but if that’s not the case… then what is the problem? It was working last night, today it’s not. Nothing changed except a TV turning off and on.
I have rebooted the systems. I can successfully SSH into the server as well. It even responds to ping.
