Manually adding a missing movie?

Hey guys. Very new to Plex, and still trying to learn the ropes, but I can’t find an answer to this question in the forum.

Randomly, one of my movies just doesn’t appear in Plex. It’s not under duplicates or unmatched, and it has the correct title. It simply will not appear in Plex, and is the only one of well over a thousand movies fully working in Plex, that I had to painstakingly go through one by one to find the missing one. :sweat_smile:

So I’m wondering, can I somehow manually add that movie to Plex? I’m not seeing any such options.

Anything special about that particular file… like what file type / extension is it or what exact folder structure and file name do you use?

There’s no way in Plex to manually enter a movie without scanning it from your file system…

Thanks for the response Tom. That’s too bad :frowning:

Nope, there’s nothing special about the file or folder name, or extension. It’s named exactly like the other movies: Title (Year)

Arni, what movie is it? Also, is the folder also named Title (year)/Title (Year).ext ? Or is it in a main folder with a bunch of other movies?

Hey Jason.
No, all the folders are Title (Year), whereas the files are original and unchanged scene names.
As I say, this is exactly same for all my movies. There’s nothing about this movie particularly that makes it different from the others, and yet this one refuses to show up. The file name or folder name simply cannot be the reason.

Ok, I think you missed my point… My first question was, what movie is it? I need this answered…

The other question was about the structure of your files, I understand that the rest of the movies are working, and that there’s nothing “different” about this movie… I simply wanted to know if all of your video files are directly in a movies folder, or if all of the movies are in individual folders…

Also, the “original and unchanged scene names” is not a good practice. It is highly recommended that you change the filename itself to also be Title (year).ext

Second Jason. Can’t help if you don’t name the movie. Otherwise we can’t check and see what the file name should be in case you have it wrong.

I’m sorry Jason, I thought it was clear from my previous post: All my movies are Scene-named files, in Title (Year) folders. One movie in one folder.
Which goes to my point that there’s literally no difference between this movie and 99.9% of the others. It does not matter which movie it is, since they all share the same naming structure, and I’m not about to post the name online. :wink:

And I am not willing to rename my files to Title (Year). There’s a point in maintaining the scene information, for example for version comparisons or when searching for matching subs.

In that case - when Plex misbehaves… that’s on you.

Naming and Structuring Guideline:
https://support.plex.tv/articles/categories/your-media/

Your poorly named movie (probably) got merged with another poorly named movie - or some other malady brought on by poorly named movies.

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Arni, 99.9% is not 100%.

You came here seeking help, and we’re giving you help, it’s on you whether or not you follow it. As Juice said, when Plex misbehaves, that’s now on you. Not on Plex.

Lastly, you still have not answered my very first question, which is: What movie is it?

You can’t post the NAME of a Movie? come on man… That’s the most ludicrous thing I’ve ever heard… I have 2700 movies and I could post the name of any one of them… It’s a movie name…

That is the most important part of the entire thing, and you’ve now not answered it twice… If you want help, then act like you want help, and answer questions people are asking you without your preconceived notion of what you think they’re eluding to. You seem like the kind of person who calls tech support and says “That’s not the problem” when the tech support person asks you “What kind of computer do you have?”

smh

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He may not be able to tell by looking at the name…lol

I’ve seen some of that nonsense that rolls in here from - somewhere. I’ve got FileBot The Bouncer working the door and nobody gets in here dressed like that!

This is Plex on Scene Names:
rtcobb2

This is Plex on FileBot:
plexkitty1

Any Questions?

:smiley:

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@ArniVidar here’s the problem… Without you being willing to change the name… And without you giving the name of the movie… You’ve basically just prevented two possible solutions… It’s frustrating, as someone who is here, for free, to help, to have someone argue back with “I’m not doing this, I’m not doing that”… Well, then what help do you want us to provide you with?

Plex likes names a certain way - I don’t care, I do what I want
What’s the name of the movie - I can’t tell you, even though I already admitted it’s a Scene release

You see the logic here? This is why I am frustrated… Sorry if you’re taking the brunt of it…

Well, I will refuse to give logs for an issue I can’t NOT reproduce, but that’s on me if it never gets fixed because of it…lol

Arni can choose to name things right, or refuse, the former is the solution and the latter means we can’t help any further. You can’t sew a Silk Purse out of a Sow’s Ear.

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Yeh, but Logs =/= Movie Names and Naming Schemes…

Well, you can only do so much.

Plex will (may) work for a while using poor naming/structuring, but the problems begin to compound over time - as the library gets larger. Eventually Plex WILL begin reacting badly to poor file names and it gets worse, not better.

Armed with the info already provided, if going 10 rounds with Randall “Tex” Plex every morning becomes tiresome - the solution is really quite simple.

You may still have done some good - eventually.

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Well that’s an interesting turn of events.

Here’s the deal: The name is irrelevant, but I am happy to post it regardless. I just assumed that posting the names in here was taboo, like in most other places on the internet. I have even been banned from a forum for posting names. So, forgive me for being slightly wary.
There’s nothing illegal about downloading in Iceland, so it’s no skin of my back. You should keep in mind, however, that for some people in some countries it could be a HUGE issue.

The filename is “Extra.Ordinary.2019.1080p.BluRay.H264.AAC-RARBG.mp4”. Extra Ordinary shares the “1080p.BluRay.H264.AAC-RARBG.mp4” bit of the filename with 1,112 other movies, all of which show up in Plex, and none of which have any duplicates.
So once again, the name just doesn’t matter. Any sort of claiming that this particular filename is causing problems is utter rubbish, when there are literally over a thousand other files with the same naming convention.

Now, to answer each of you individually:
@JuiceWSA Almost none of my movies are poorly named. But there are very few that only have Title (Year) or even just Title. Those are indeed poorly named. :wink: But if this movie got merged with another movie, Plex would show me them as duplicates and I would fix that. It doesn’t, because it’s failing at something very specific that I doubt anyone in this forum can explain except possibly the programmers. The fact that Plex fails to show this one movie when it shows all others is not “all on me”. :slight_smile:

@JasonNalley No, I know that 99.9% is not the same as 100%. What’s your point? Very few of my movies don’t have the scene name, so I don’t know where they’re from, and I hate that. The rest of them all have the correct (to me, and many others) scene names.

You people, however, seem to be making some broad judgements on my character, which has pissed me off quite thoroughly so let me try to my very best to respond without sounding like a total c*nt :wink: :

When you tell someone that the reason for a problem is that one file out of ~1400 practically identically named files is named incorrectly, and that person tells you that the name can not be the cause of the problem because it’s named exactly the same as the rest of their files, perhaps you should consider getting off your high horses and for a second imagining that they might possibly be correct, instead of getting all adversarial? I was never trying to argue, only giving straight answers to the best of my abilities.

I did indeed come in here for help, and I got it practically within minutes.
I came in here to learn if I could manually add a missing title, and was answered right away by tom80H that this was impossible. That answered that.
He then asked me whether there was something special about that particular file, and I answered him no.
You then asked about the naming of the folders and files, and I thought I had answered you quite clearly - but apparently I didn’t.
What then followed was basically you people magnanimously explaining to me A) that I am an idiot (oh, and a metaphorical pig), and B) Plex cannot do wrong. Neither of which is true :stuck_out_tongue_closed_eyes:

I would LOVE to get further help on this issue, and I truly appreciate anyone that does indeed partake of forums such as these and tries to help. But that’s obviously not going work if the only response I’m going to get is “It’s because the file is poorly named” and then having metaphorical sh/t thrown at me for disagreeing with such an unfounded blanket statement.

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If you’d like this movie to be matched properly by PMS, do the following:

  1. Create a directory named “Extra Ordinary (2019)” in the directory to which your library is pointed.
  2. In the newly created directory, place the media file, renamed to “Extra Ordinary (2019).mp4”.
  3. Configure whatever agent you’re using for your Movie library such that Local Media Assets is at the bottom of the list:
  4. Perform a manual library scan.

To your point that all your other media files are named the same and work fine, it just doesn’t matter. This being the item which proves it.

[Edited to add step 4]

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Extra Ordinary (2019) [Any and ALL Crap Goes Here]\
.......Extra Ordinary (2019) [Any and ALL Crap Goes Here].mp4

There you go - fixed that for ya.
[Plex will ignore anything in brackets]

Now, regarding your MP4/M4V problem (file name, go figure) - that you may not have even known you have - Plex will stubbornly read and react badly to Title Fields containing those Horrific Scene Names inside MP4/M4V files. You can go through all 17 million movies/episodes and remove those Bogus, Hideous, Embedded Titles - or:

You can lower the priority for Local Media Assets to the bottom of the Active Agents under all tabs in TV Shows and Movies (Drag/Drop):


Red: Where it was
Green: Where it should be

Then, if Refresh Metadata doesn’t do anything - The Plex Dance will (should - providing you named the dam thing correctly):

Note: If you don’t do every step of the dance, in the order it’s presented - you may as well not do it at all, 'cause it won’t work. Avoiding that circumstance:

The speed at which this problem corrects itself - providing you follow the instructions to the letter - should illustrate in no uncertain terms what must be done to maintain happiness in the Plexiverse…

You have the power within you, Luke…

:wink:

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That’s the thing Philipsw, the folder name is correct, but he doesn’t want to rename the filename…

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Yep, I was typing my edit as you were typing your note I think…