Match / Fix Match Not Working

Plex Media Server Desktops & Laptops
4

Ok great.

  1. Stop PMS
  2. Go into the Library/Application Support/Plex Media Server/Plug-in Support/Caches directory.
  3. Delete everything you see there.
  4. Start PMS.

Now, before rescanning, Did you attempt to rename the media after PMS scanned it the first time?

If so, you must first purge the old data.

  1. Move the item out,
  2. Scan files
  3. Empty Trash
  4. Clean Bundles
  5. Move the media item back in
  6. Scan again.

With all your media ready to be scanned. “Refresh all metadata” for the library section which needs it.