I’ve set up “Y:\Movies\Unviewed” as a movie category. Plex normally correctly matches 99% of my movies. On the mismatches, I use “Fix Match” and I’ve never had an issue.
Ok weird, since I included the year in both the file name and folder name, but ok. I select “Fix Match” and the correct movie “The Mountain (2018)” is listed at 100%, with “The Mountain (1956)” is a 98% match.
So why is it automatically picking the 1956? No idea.
Anyway I select the 100% match from the Fix Match list, the correct 2018 movie, but all the metadata stays as the 1956 version.
I try selecting “Unmatch” and “Fix Match” again. Still the 1956 meta.
I remove the video file. Quit and restart plex. Scan Library files. Plex notes the movie is gone and removes the listing.
I move the video file back into “Y:\Movies\Unviewed” and select “Scan Library files”. It picks up the movie again, but still insists on the 1956 metadata.
Again I try “Fix Match” and select the 2018, 100% match version, but it still keeps th 1956 metadata.
I just did a test and my server auto-matched it correctly. Also it shows it as 2019, which I think is correct, since the movie came out in July of 2019. Not sure why IMDB list it as 2018.
Doing a manual match I do see the results list it as 2018. Selecting that still gave me the correct info. Does your file possibly have embedded info for the older version so it ended up using that regardless of which movie you pick?
I checked the Windows file details tab and there isn’t anything I can see that would be forcing the 1956 metadata.
I also changed the file and folder name to “The Mountain (2019)” and it still loads the 1956 data.
I also tried using “Fix Match” but selecting some of the other choices (2012, 2011, 2008), but the 1956 data never changed. Plex just ignored the “Fix Match”.
I loathe Plex Movie (reasons too numerous to mention apart from the obvious one already eluded to), but have you tried the ol’ ‘trick search by ID?’ (tt7950334) If Plex Movie can’t deal with that - add another reason. (Put the ID in the Name area and delete everything else - it should show immediately right at the top)
Also, if the initial meeting between my file and Plex doesn’t go well (a few times) requiring renaming (RARE with FileBot) I always try to Plex Dance in an effort to get a good bundle. Renaming your Folder Correctly AFTER this meetNgreet is always going to be a little suspect (IMO).
You’ve got Local Media Assets in the right place - make sure it’s like that for all your agents (perhaps not Music/Other - but certainly TV and Movies)
I gave this a go. I renamed both the folder and video file to “tt7950334”, did a “scan library files” and Plex finally loaded the metadata for the 2018 version, although it says the year is 2019.
I then renamed the folder and file name to “The Mountain (2019)”, did another scan and the metadata remained with the correct 2018/9 version. So my issue with “The Mountain 2018” is fixed, however…
I did try “Fix Match” and a couple of other movies, just selecting random alternatives. None of the metadata changed.
I’d say there is definitely something broken in “Fix Match” and Plex is just ignoring user requested changes.
I also did this. Before, and after, trying a “Fix Match”. Didn’t seem to allow new metadata to override the old metadata.
And “Fix Match” seems completely borked for me. Plex just ignores the changes. Like I’ve been saying “Fix Match” always listed the correct movie, Plex just never did anything when I clicked on it.
“Fix Match” has worked for me in the past. But that was a few months ago and many plex “upgrades” since. Hopefully someone finds the bug that’s causing this.
Fix Match is still broken. File name “The Intern (2015)”, Plex matches automatically with “The Intern (2010)” (!?).
I select “Fix Match” and select “The Intern 2015” with 100%… and plex ignores me and keeps the 2010 metadata.
Now this movie was one that I had previously fixed the match on, which worked at the time (probably around 2016), and I was moving from one folder “unviewed” to another “DadViewed”. So not only did Plex undo the previous “fix match” but also ignored my manual attempt to “fix match” after I moved the file.
