Matching Agent Fails Immediately

[PGalati]

Server Version#: 1.40.1.8120
Player Version#: 1.87.2.87-87488d5a

I have a smart playlist of music that is “unmatched” so I can clean some of these more obscure cds. Anyway, prior to this latest update, the match feature at least tried to return a result. Now after choosing match, the pop down already says no matches found. These two entries immediately show in the log file:

Feb 23, 2024 08:48:29.252 [0x700006da8000] ERROR - [Req#80c/MetadataAgent/tv.plex.agents.music] Error parsing content.
Feb 23, 2024 08:48:29.252 [0x700006da8000] ERROR - [Req#80c/MetadataAgent/tv.plex.agents.music] Error parsing XML: Error parsing file.

Anyone experiencing with the latest beta?

TIA

[PGalati]

I also tried to add a new movie and it would not play. I reverted back to 7998 and everything has begun working properly again.

[PGalati]

Just updated to 1.40.1.8173 and music matching still immediately fails with this window.

Reverting back to 7998 resolves the issue. Not sure what I can do to assist with its resolution.

[drzoidberg33]

Server logs would be required.

[PGalati]

When running version 8120 and now 8173, when I choose match or fix match for an album, there are the only two entries placed in the Plex Media Server log file.

Mar 07, 2024 09:53:14.982 [0x700006195000] ERROR - [Req#2ba/MetadataAgent/tv.plex.agents.music] Error parsing content.
Mar 07, 2024 09:53:14.982 [0x700006195000] ERROR - [Req#2ba/MetadataAgent/tv.plex.agents.music] Error parsing XML: Error parsing file.

Plus there is NO activity in the Plex Media Scanner Matcher log file.

When running 7998, when I choose match or fix match, there is no relevant data in the Plex Media Server log file but there is this data in the Plex Media Scanner Matcher log file:

Mar 07, 2024 10:19:39.312 [0x70000bfbe000] INFO - Plex Media Scanner v1.40.0.7998-c29d4c0c8 - Apple MacBookPro8,2 x86_64 - build: darwin-x86_64 - GMT -05:00
Mar 07, 2024 10:19:39.313 [0x70000bfbe000] INFO - MacOSX version: 10.13.6, language: en-US
Mar 07, 2024 10:19:39.313 [0x70000bfbe000] INFO - Processor: 8-core Intel(R) Core™ i7-2635QM CPU @ 2.00GHz
Mar 07, 2024 10:19:39.313 [0x70000bfbe000] INFO - /Applications/Plex Media Server.app/Contents/MacOS/Plex Media Scanner --match --type 8 --log-file-suffix Matcher --item 78387 --match-tag-mode=exclusive
Mar 07, 2024 10:19:39.463 [0x7fff95108380] WARN - [FFMPEG] - Estimating duration from bitrate, this may be inaccurate
Mar 07, 2024 10:19:39.464 [0x7fff95108380] WARN - [FFMPEG] - Estimating duration from bitrate, this may be inaccurate
Mar 07, 2024 10:19:39.466 [0x7fff95108380] WARN - [FFMPEG] - Estimating duration from bitrate, this may be inaccurate
Mar 07, 2024 10:19:39.467 [0x7fff95108380] WARN - [FFMPEG] - Estimating duration from bitrate, this may be inaccurate
Mar 07, 2024 10:19:39.467 [0x7fff95108380] ERROR - [Time] Date looks invalid: 1968–1–1
Mar 07, 2024 10:19:39.470 [0x7fff95108380] WARN - [FFMPEG] - Estimating duration from bitrate, this may be inaccurate

Version 7998 does return useful matches for the musical album being matched, so something after 7998 seems to be broken. I don’t think my agents config is incorrect as it doesn’t change between 7998 and 8120 and beyond.

[drzoidberg33]

First make sure you replicate the issue on your end first, then go to the link: Server Logs

Take that zip file you get and upload it to this thread.