Matching but no posters or metadata

Plex Media Server Metadata & Adding Files
3

What are your Agents settings for movies?

Agents -> Movies -> Plex Movie

  • Move Plex Movie to the top. Click gear to the right and select desired options.
  • Uncheck Local Media Assets (Movies).

Agents -> Movies -> The Movie Database

  • Plex Movie and The Movie Database should be the top two options.
  • Uncheck Local Media Assets (Movies).

Refresh Metadata for one or two movies as a test. If works OK, then refresh the entire library.

If it still doesn’t work, try Plex Dancing one or two movies.