Media library 101 - no Library?! [SOLVED (dns)]

Server Version#:4.132.2
Player Version#:None

This looks nice, where do I configure the Library? clicking around… nothing? I’m hitting my own plexmedia server on 34200, paid for my subscription, what’s going wrong?

https://support.plex.tv/articles/200288926-creating-libraries/

There are no media servers there. There is no “Manage” section.

Maybe this?

https://support.plex.tv/articles/200289526-library/

Nope, settings > Server doesn’t exist either.

What’s going on here? Is there a text file I can edit to tell my server where the files are?

“How can I tell my media server where the files are?”

  • Your media takes me to a page that includes:

“To get started, download our free Plex Media Server software on the device where you store your media.”

Well that’s just silly because this web page is loading from the free Plex Media Server software on the device where I store my media, which is in RFC 1918 address space, on the same subnet as my web client.

Also - is there paid support? If so, where is that?

Hey now, welcome to the show. There’s no paid support, but you may find these forums are well read.

When I install PMS from scratch on a new computer, one of the first few pages it takes you through during setup is Create a Library. That’s where most of us start our first one.

So how do we access our PMS once past setup so we can manage it, add libraries etc? The method is to connect to the server using a desktop Plex Application.

Plex for Mac
Plex for Windows
Web based thru plex.tv at the hosted web app
Web based thru private addressing using something like

So did you just get the 32400 wrong? hopefully.

Not at all – I can connect, login, use my PIN, all that stuff.

https://192.168.12.41:32400/web/index.html#!/settings/web/general

The settings menu has:

—My USERNAME—
Account
Online Media Sources
Authorized Devices
Webhooks
Streaming Service
Plex home
Manage Library Access
Privacy

—PLEX WEB—
General
Debug
Player

No servers at all, in the HTML returned from my plexmedia server… Is there a restriction of supported browsers maybe?

Additional : Plex desktop doesn’t work properly on arch linux, so I get that this is my problem to solve – but the web client is supposed to work, I reckon.

@dro497

I looked at your Plex.tv account.

I see 3 servers listed; plux, plex.-fqdn-redacted-, and “lounge”

Are these all viable servers ?
According to Plex.tv, one has not been seen in 4 days, and the other two in a few years time.

plux is the one I’m using, yeah. The others are long dead.

I will cleanup your account. That will help.

Given Plex.tv hasn’t seen your server in 4 days,
can I ask you to restart PMS, wait 3-4 minutes. then stop it again and make a tar.gz of the ‘Logs’ directory and attach here for me?

Thanks for your help, I’ll give this a go!

quick question: Docker container on Arch?

I don’t think it’s docker, no. Can’t resolve plex.tv though.

https://aur.archlinux.org/packages/plex-media-server

So dns works for the plex user in bash, but not for the server… And, it used to a few days ago; and I changed nothing, I SWEAR!

:slight_smile:

When I figure it out I’ll let you know.

Have that tarball for me?

From what I see at Plex.tv, I have a good idea.

  1. Your host is listing two adapters
  2. PMS doesn’t do well in that environment when both are on the same subnet (it violates the routing standard). Best performance if using two adapters is to bond them into one adapter. Dual adapters as peers makes for ambiguous return routing traffic. It’ll confuse the snot out of PMS.

I rarely share logs.

It doesn’t have two NICs. I can probably fix DNS, I just need to figure out what servers it thinks it should be using.

Check your PM (Upper right corner green dot)

This is all fixed now – /etc/resolv.conf had no DNS server in it on my plex server, but I missed that problem because DNS was working in bash, so I’m not sure how modern linuxes manage such a feat but it’s another example of helpful semi-automation violating the principle of least surprise.

In any case, if you have this problem, check

/var/lib/plex/Plex\ Media\ Server/Logs/Plex\ Media\ Server.log

for good http downloads from plex.tv

Big thanks to ChuckPa for helping get my finger out of my ear.

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