Meta Data Issue

Plex Media Server Metadata & Adding Files
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Server Version#: 1.23.3.4707
Player Version#: 4.57.4

I have added a new season of existing show to Plex, at the time TVDB didn’t have show titles or descriptions for new season. The next day I scanned the TV Shows library after seeing TVDB had added titles and descriptions. When they failed to work, I unmatched, matched. Did the Plex Dance three times. And finally removed the Agent Cache. When I scan the TV library it shows up the details instantly for S1 and S2 but season 3 still has no titles or descriptions.

Any thoughts on what I’m missing here?

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I don’t know how TVDB does it, but some databases don’t make new additions available to the API immediately. Sometimes it can take a few days. It may also be that Plex only syncs with the database every few days. Either way, it may be a few days before Plex will be able to match with a newly-entered database item.

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3

Thanks for replying. I have just changed over to Plex TV Series agent and tried the Plex Dance and Cache removal again. Will wait and see if this new agent will process the changes shortly or would it still be subject to a lag as well?

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It has nothing to do with the agent. It’s all dependent on when TVDB makes the additions available, and when Plex syncs with TVDB. That has to happen before any agent could work.

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5

I changed away from TVDB to Plex TV Series. Would that still be subject to API delays?

6

yes… the Plex TV Series agent is also using metadata from online repositories like TVDb or TMDb. Give it a few days, then simply refresh the metadata for that show and you should be good.

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7

Still wasn’t working today so I changed back to TVDB agent and now the new season is working.

Thanks for everyone’s assistance on this thread.

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