Metadata for TV Series Motherland: Fort Salem

[leo_1963]

Is anyone else having issues getting Metadata to download for TV Series: Motherhood?

[tom80H]

Are you talking about “In the Motherhood” from 2009?
https://www.thetvdb.com/series/in-the-motherhood

Edit:
added a test file <tv show root>/In the Motherhood/Season 01/In the Motherhood - s01e01.mp4 – matched and downloaded all metadata right away.

[JuiceWSA]

If it ain’t there - it ain’t there.

If it is there - which one is it?

https://thetvdb.com/search?query=motherhood

https://www.themoviedb.org/search?query=motherhood

[leo_1963]

I’m so very sorry. I mis typed. It is Motherland: Fort Salem.

[JuiceWSA]

That worked instantly and perfectly only a moment ago…

If you have MP4/M4V files - after you do ^that^ - do this:

Video File Naming

With LMA in priority, Embedded Titles within MP4/M4V files are preferred - even over a perfect file name. Local Media Assets should - AT ALL TIMES - remain enabled (unless specifically instructed to turn it off). Local Media Assets should be ‘Demoted’, to the bottom of the stack of active agents under ALL tabs in Shows and Movies, but should NOT be disabled. Local Media Assets is needed for many things - it doesn’t need to be given Tip-Top-Priority (as Plex has so hatefully placed it as it’s …

Then ‘Refresh Metadata’ at the Show Level.

[leo_1963]

Not getting art work or info from TVDB. I have tried your suggestion and I thank you. This is the only TV series I’m having issues with.

[JuiceWSA]

Try this first:

https://support.plex.tv/articles/202967376-clearing-plugin-channel-agent-http-caches/

Then - in desperation - Do this with the whole show:

The Plex Dance ™

The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl…

All steps, in order - or it won’t work.