Metadata not showing up on movies lately

Plex Media Server Desktops & Laptops
13

@JuiceWSA said:

@J-Bone said:
I’m having the same exact problem. - I’ve attached my log file here. Greatly appreciate any help!

There could be more going on here than meets my eye - that looked at your scanner log and pretty much stopped looking right there due to blatant non-compliancy issues for every single file in your log!

Highlighted for impact:
_**https://support.plex.tv/hc/en-us/categories/200028098-Media-Preparation
https://support.plex.tv/hc/en-us/articles/200381023-Naming-Movie-files
and most importantly:
https://support.plex.tv/hc/en-us/articles/200220687-Naming-Series-Season-Based-TV-Shows**_

20 Million Miles to Earth (1957) — The Movie Database (TMDB)
20 Million Miles to Earth (1957)

Won’t work:
M:\Movies
…20 Million Miles to Earth.mkv

Will Work:
M:\Movies
…20 Million Miles to Earth (1957).mkv

FileBot (link in my signature) can handle that file naming for you automatically or manually in seconds.

What FileBot can’t do is remove possible embedded metadata in the Title Field of MP4/M4V files. Plex will read this info and prefer it over a perfect file name/structure (you don’t have any of those yet), but you can combat that situation by moving Local Media Assets to the bottom of every agent list you can find. All tabs in TV Show and Movies here:
https://support.plex.tv/hc/en-us/articles/200241558-Agents
Just drag LMA to the bottom of the list and drop it. If you do have embedded metadata this will cure the issue, if you don’t it won’t matter. LMA will do what it has to from the bottom. In case you ever want to use an MP4/M4V file - this paragraph is something you should commit to memory.

Renaming/restructuring is best performed OUTSIDE the library and you’ll need to write a new bundle for the show so The Plex Dance® was invented:

The Plex Dance®:

  1. remove show/movie from library
  2. update library
  3. empty trash
  4. clean bundles
    https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions <— update library, empty trash, clean bundles
  5. bring names and structures into compliance with proper file names and structure
  6. replace corrected show/movie into library
  7. update library

All Steps. In Order. No Shortcuts.

You start fixing your file names and Plex Dancing them - and if you still have problems, take two aspirin and we’ll call @OttoKerner / @astrofisher

I really appreciate you looking into that for me. As with most things, I tried “easiest thing first” so I took @NewPlaza 's suggestion of disabling IPv6 first, and it worked like a charm - everything fixed just fine. But, seriously, I do appreciate your assistance & the time you took to help me. I’ll be saving all your posted info should future issues arise.