There you go…
Plex is pretty picky / strict when it comes to naming your tv shows and their folder organization.
Structure and naming should look like this:
Shared TV Shows <- the folder linked to the tv shows library in Plex
Show Name
Season XX
Show Name - sXXeYY - optional episode title.ext
Show Name - sXXeYY.ext <- Plex will ignore the episode title anyway
...
Where XX
is the season number, YY
is the episode number and .ext
is the file extension
Specifically:
Shared TV Shows
The X-Files
Season 01
The X-Files - s01e01 - Pilot.avi
The X-Files - s01e02 - Deep Throat.avi
The X-Files - s01e03 - Squeeze.avi
...
The X-Files - s01e24 - The Erlenmeyer Flask.avi
Most likely Plex has merged all files in that single episode of yours.
In order to fix this you need to correct the file names (folder structure is ok). Considering Plex already has finger-printed the files, you’ll need to perform a “Plex Dance” to make sure Plex doesn’t match them based on any cached information.
- Move the entire show out of the folder monitored by Plex
- Scan Library Files (via the context menu of that Plex library:
...
>Scan Library Files
) - Empty Trash (via the context menu of the Plex library:
...
>Manage Library
>Empty Trash
) - Clean Bundles (via the server settings:
Settings
>[Server Name]
>Manage
>Troubleshooting
>Clean Bundles
) - verify the files are now correctly named and return the folder structure into the
Shared TV Shows
folder - Scan Library Files (see #2)
Edit:
- support article on how to name/organize your tv shows:
https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/ - forum thread with some background on the “Plex Dance”:
The Plex Dance ™