I have SD and HD copies of Harry Potter. All the SD show up and only a couple of the HD. I have pulled the SDs out of the file to try and force it. This didn’t work. I put them back, this time in the same file. So the file has extras, HD and SD version. The movies are named the same except " - SD" o…

please show the actual file names you are using. do any of your movie posters show a little blue 2? Are all your movies together in one common folder or do you separate them further into a subfolder per title?

HARRY POTTER AND THE CHAMBER OF SECRETS (2002) - SD.m4v HARRY POTTER AND THE CHAMBER OF SECRETS (2002) - 1080p.mkv Yes most of the posters are blue or blue ish. I use a tree format. Harry Potter, then each movie has its own folder, then the extras folder and the movies. Side note the HD are all …

The blue 2 indicates that there are multiple versions of the movie. You can select one with ‘Play Version’. https://support.plex.tv/articles/200381043-multi-version-movies/

Regarding extras: https://support.plex.tv/articles/200220677-local-media-assets-movies/

Chamber of Secrets is one that’s missing, but this one worked. HARRY POTTER AND THE HALF-BLOOD PRINCE (2009) - SD.m4v HARRY POTTER AND THE HALF-BLOOD PRINCE (2009) - 1080p.mkv Ok I misunderstood the blue question. This make much more sense. It simply shows both movies in the lineup. I used the …

[image] QWER38456: It simply shows both movies in the lineup. This happens if you added one movie earlier and then the second version later, but have changed the default metadata agent inbetween. Then the first version is matched to e.g. IMDb and the second version to e.g. TheMovieDatabase.…

Can that be causing the missing movies? Will “refresh all metadata” option fix this issue?

[image] QWER38456: Can that be causing the missing movies? I still don’t know exactly what you mean with “missing”. Are you expecting to see a poster for every movie ‘version’? Please show what is currently appearing within Plex and which files are missing. See also How to find the discrep…

I can’t play the HD version of 5 of the Harry Potter (HP) movies. It only shows all 8 in SD and 3 in HD. When I removed the SD version from the folder and rescand it, it only showed 3 HP movies total. It not registering 5 of the 8 HD HP films. Does that help? FYI The “refresh metadata” did not fi…

Please show the file names and the folder names of the folder where those movies are situated. Why are all the movie titles in ALL-CAPITALS? Did you perhaps rename those movies only after adding them into Plex? In this case try the Plex Dance

Missing HD Movies

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QWER38456 November 21, 2018, 7:38pm 14

The Plex dance worked. They are all there and they have the blue 2.

Thank you very much.

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Missing HD Movies

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