Multi-version movie not working for me

[dpeart]

Server Version#: Version 3.108.2
Player Version#:WEB

I’ve followed the multi-version naming convention from here: https://support.plex.tv/articles/200381043-multi-version-movies/

I have:
Allegiant (2016)/
Allegiant (2016) - 1080p.BluRay.DD5.1.x264-HiFi.mkv
Allegiant (2016) - 2160p.mkv

However I still get two copies of the movie in the library.

This happens for all my movies like this. The article seems to say that everything after - is extra and is ignored by plex.

How do I get only one copy in the library?

thanks

[JuiceWSA]

@dpeart

I have:
Allegiant (2016)/
Allegiant (2016) - 1080p.BluRay.DD5.1.x264-HiFi.mkv
Allegiant (2016) - 2160p.mkv

You Need:

Allegiant (2016) [1080p.BluRay.DD5.1.x264-HiFi]/
Allegiant (2016) [1080p.BluRay.DD5.1.x264-HiFi].mkv

Allegiant (2016) [2160p]/
Allegiant (2016) [2160p].mkv

Better Plex Dance this item and go for a proper ‘do-over’.

But if that fails - ‘Merge’ them.
If that’s too annoying - Log Files.

[dpeart]

I tried both of these options:
To merge the files, name them:

• MovieName (Release Year) - ArbitraryText.ext

and when that didn’t work I tried:

/Movies
   /Pulp Fiction (1994)
      Pulp Fiction (1994) - 1080p.mkv
      Pulp Fiction (1994) - SD.m4v

It seems you are proposing something in between?

[JuiceWSA]

Yea, it’s just that some veterans and ninjae recommend a folder for each movie - and veterans and ninjae agree stuff in [Brackets] is absolutely ignored by Plex while what’s after the ‘-’ may be, sometimes, depending.

Also, if you don’t Plex Dance this item - it may never behave:

The Plex Dance ™

The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl…

… and that’s every step - in the order described - with no deviations - whatsoever.

[OttoKerner]

@dpeart

However I still get two copies of the movie in the library.

This happens for all my movies like this. The article seems to say that everything after - is extra and is ignored by plex.

This usually happens if you changed the library’s default agent inbetween.
So you now have e.g.
old version = Plex Movie
new version = TheMovieDatabase
If the two versions are matched with different agents, they are two different movies for Plex.

As Juice mentioned, you can either ‘Merge’ them or perform the Plex Dance with both. The result will usually be the same.

[dpeart]

I did do this. I hate that Plex defaulted to Plex Movie and like 20 of my 500 movies, so I changed to TheMovieDatabase and found everything.

sounds like I need to go dancing.

[JuiceWSA]

@dpeart

sounds like I need to go dancing

…equipped with these:

…you’ll fix stuff and make a fashion statement.