Missing TV Metadata Issues

Plex Media Server Metadata & Adding Files
2
  1. Qnap faq.....read me first!
  2. https://support.plex.tv/articles/201543057-why-is-some-of-my-content-not-found/
  3. Go to
  • Settings - Server - Agents - Shows - TheTVDB

In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under

  • Settings - Server - Agents - Shows - TheMovieDatabase
  • Settings - Server - Agents - Movies - Plex Movie (Legacy)
  • Settings - Server - Agents - Movies - TheMovieDatabase

Afterwards, Refresh Metadata of the affected items.

If your movie library already uses the new “Plex Movie” agent, do this instead:
Edit your movie library
go to the ‘Advanced’ tab
clear the check mark out of “Prefer local metadata”

Afterwards, Refresh Metadata of the affected items.