Movie Cover Art not updating from local .m4v file assets when refreshing

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.13.5.5291-6fa5e50a8
Player Version#:

I have recently gone in to my .m4v movie files on my Mac and updated the cover art on each of my movies using MetaZ, which is a great tool for manually adding metadata to a file.
I want Plex to show my new cover art in each of the movie files.

I have tried all the following things after searching this forum:

  • Rescan the library √
  • Optimize database √
  • Clean bundles √
  • Refresh metadata √
  • Analyze media √

It is still showing really old jacket movie covers that I had chosen to put on the media a long time ago. The correct movie cover is showing up correctly in iTunes. Even immediately after saving it with a new cover in MetaZ, iTunes refreshes and shows the correct new metadata cover.

Agents are set to: First priority, personal media. Second priority, local media assets. I have cover art in every single local asset, and wish to only use those.

What am I doing wrong? Why does it not refresh and retrieve the new cover art?

2

Plex only reads the embedded cover when it first adds the movie to your library. To have it rescan your file, you’ll need to Plex Dance the file.

Steps can be found in Plex incorrectly identifying TV episodes

3

I see how this would basically be removing all of the movies and then erasing the database and reinstalling them all again. This will also remove the status of whether a movie has been watched or not, and I don’t want to do that.
Can the makers of Plex simply re-program the “refresh metadata” command to also refresh cover art?

4

The rest is true, but not this. Watched status is never removed. You can remove a file, add it back years later, and the status will restore.

5

This worked! I had to re-import twice and each time I followed the steps provided above in “Plex incorrectly identifying TV episodes” then more jacket covers showed up each time.
Thank you for the help!

6

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