Movie files not showing up in random pattern

Server Version#: 1.26.1.5798-7000
Player Version#:

I have loaded movie files into a folder called MEDIA and /movies as per naming criteria. Some of the filkes show up and some do not and I am not sure why. I have reloaded the files and reindexed them via Plex and the files are encoded in .mp4 and mkv files on a Synology DS1019+ NAS in RAID 10.

The weird things is that (as an example) I have copies of Kill Bill Vol1 and Vol2 and Vol 1 works fine and Vol2 does not. They have been encoded the same way with roughly the same name so I am not sure why one works and another doesn’t/ Multiple files are like this. some work others don’t. Using DSM7.1 (v DSM 7.1-42661 Update 1) and all permissions are correct. The issue is that different files have different availability with the same set-up.

Any ideas?

Cheers Hawkeye

Have you already checked if the files are maybe mismatched or merged with some existing library items? You should be able to find those by filtering your library for duplicates or sorting the library by date added.

Can you provide screenshots of the filename and folder structure along with your server logs?

Please find the MEDIA file hierachy and the fact that KillBillVol 1 appears but Vol 2 does not despite being in the same layer/transcoding process. Logs included.

Plex Media Server Logs_2022-05-24_00-06-52.zip (1.2 MB)

Cheers Hawkeye

Go with the official naming schema; don’t abbreviate names!

Movies
  Kill Bill - Volume 1 (2003).mp4
  Kill Bill - Volume 2 (2004).mp4

Preferably give each movie its own folder. This will help if you want to add local extras or local media assets (e.g. posters, themes…) and can help speed up Scans as your library grows.

What tom said. Ill give my standard template response in this case:
If you want to save yourself a lot of time I would recommend using Download - tinyMediaManager and use ${title} (${year}) {imdb-${imdb}} as the new name format.

To which I’ll follow (I normally lead — haha)

Use Filebot {n} ({y}) which is name (year) format

Edit/remove paths as appropriate

Movies:
/nas/Movies/{n} ({y})/{n} ({y})

Television:
/nas/TV/{n}/Season {s.pad(2)}/{n} - {s00e00} - {t}

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