Hi folks,
Today my movie matching seems to have stopped working. Even when I try to do it manually with tmdb or imdb numbers it won’t return any matching results.
Is anyone else having this problem? I’m on server version 1.43.3.10828
Will you provide a movie name with which you’re experiencing trouble? I can test on one of my Linux-based servers to see if there’s some backend metadata problem.
Thanks, much appreciated.
A Shot At Glory (2000)
The North (2025)
The World Will Tremble (2025)
No problem. I tested “A Shot at Glory” and got what I believe is the correct match:
This is the naming/organization I used:
test_movie/ <--- My library points here
└── A Shot at Glory (2000)
└── A Shot at Glory (2000).mkv
So, it’s probably not a backend metadata problem (though these things are sometimes regional).
Note: This was with a dummy file with no real content. Just testing the matching and metadata retrieval.
[Edit]
I tested “The North” as well. It seems to be matching correctly as well and providing metadata.
Can you share your file/folder naming/organization?
In the fix match search window, if you type in tmdb-72087, remove the year and search, does it return A Shot at Glory? If it comes back with no matches, your server can’t query the plex agent.
Look into changing the dns servers on your server computer to 8.8.8.8/8.8.4.4 or 1.1.1.1/1.0.0.1, also confirm the system time is correct on your server.
Do you have a vpn running?
I’m having a similar, but not identical problem, I’ve ‘ripped’ my owned content unto my Plex Server though the last two titles aren’t seen by Plex. They exist in the allocated directory, but when I go to the library or search they aren’t there. This is a new problem. Could the update be causing this?
Make sure the files/directories are readable by the plex user This sounds like a ownership/permissions problem.
