Movie matching seems broken

[TheLivingBubba]

@ShotFromGuns

Bonus question: Name the last time a change that degraded the experience for personal media server users was rolled back after user complaints.

Music & Photos are BACK! Check them out in the new Roku Preview!

Greetings, We’ve been working for a bit on the new Plex Experience preview that many of you are becoming quite familiar with. The feedback and reported issues that have been shared are incredibly helpful and much appreciated as we nail down areas to focus on and improve. (If you aren’t familiar with the preview on Roku yet… why don’t you give it a shot?) Our Roku team has been working on updating the preview with the latest updates as soon as they are ready. Today, the preview update is ultra-…

[ChuckPa]

I am following up to Otto’s post.

1. Named this way

[chuck@lizum The Rats: A Witcher Tale (2025).2015]$ ls -la
total 16
drwxr-xr-x   2 chuck chuck   57 Nov 28 19:22 ./
drwxr-xr-x 102 chuck chuck 8192 Nov 28 19:22 ../
-rw-r--r--   1 chuck chuck  310 Nov 28 19:22 The Rats: A Witcher Tale (2025).mkv
[chuck@lizum The Rats: A Witcher Tale (2025).2016]$ 

2. With Library settings:
   

   

3. Yields
   

   

[ChuckPa]

@MadAlex

Could anybody from the Plex team please answer my question, i.e. what is the expected timeframe for a new item to show up in Plex?

Sorry I missed your question.

If you have ‘Automatically scan my library’ (when changes are detected) enabled in Settings - Server - Library,

-and-

the Notify table (table of directories PMS is actively monitoring) is not full (meaning some directories are not monitored)

-then-

PMS will immediately be notified of the change for those directories which are on local file systems.

PMS will start the scan and attempt to match the file.

In most cases, you’ll have the file scanned, analysed, and metadata retrieved in about a minute (depending on CPU). It is quick but not instantaneous.

If you’re adding media and it’s not being added automatically but does get added by a manual Scan Files, then please look here

Linux Tips

Increase the number of directories Linux can monitor (inotify) for PMS The default size of the Linux inotify table is 8192 directories (*1). When PMS is configured to update automatically when media is added, with properly organized media, especially music, this table rapidly fills and exceeds the default allocation requiring you to increase it. The solution to this is straight forward. Increasing the table size is easy. The first step is to determine how many directories to alloca…

• See how many directories you’re actually using
  -or-

• Make certain DEBUG logging is enabled.

• Restart PMS , wait about 60 seconds (90 seconds on slower CPUs)

• Download the logs

• Look at (edit) Plex Media Server.log

• Search for No space (it will be a Notify error)
  – “No space” is reported by the kernel because the table is full.

If you’re overflowing the table use the procedure above to calculate how much space to allocate for the table (it’s a kernel table).

The default table size is a function of system memory.
Most systems will have either 8192 directories (4.x and early 5.x kernels) -or- 65536 (on late 5.x and all 6.x kernels)

[MadAlex]

I know it’s hard to follow what I’m trying to get at with other adding an airing of their grievances to this, sorry.

I tried to match the detected file on Nov 6 and was told by OttoKerner it couldn’t be matched because it’s too new (also Nov 6). On Nov 11 I could successfully match it with no changes to my config, the item apparently no longer too new.

My questions is: what is the timeframe for “too new” for an item to match? And could https://support.plex.tv/articles/201018497-fix-match-match/ please updated with that timeframe?

Regards,

Alex