Moving film from one folder to another

General Discussions
1

Hi all, seem to be having the following problem…

I’m transferring for this instance MP4 format, COCO from Movies folder to New folder called Children folder, Cut and paste. Movie played fine in movies, but now when it’s in Children’s I have two copies neither play, unsupported format.

Any ideas please?

Many thanks,

Baz

2

Try the Plex Dance.

The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item

  • move all files for the media item out of the directory your Library is looking at so Plex does not “see” it anymore
  • update library ( scan for media items )
  • empty trash
  • clean bundles
  • double check naming schema and move files back
  • update library
3

My good man, thank you for your reply. I’ll give this a go

Thanks again,
Baz

4

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