Not that I know off. Sometimes the references in the plex db can get fixed up which a plex dance usually sorts out. So I’d suggest that next unless someone else has an idea.
So to do the Plex dance am I understanding that I needed to remove just the 4 episodes
You could try that but I’ve always done it with the entire show when I’ve needed to do the dance.
These issues could also be caused by different “episode ordering” on TheMovieDB.org vs. TheTVDB.com
Make sure to look them up on both websites and compare them. Then edit each of the shows and set the “Episode ordering” on the Advanced tab according to which suits your files better.
Tried that unfortunately still no.
I just can’t workout why it still shows the old path in these 4 episodes
Plex Dance the whole show, as recommended.
Or wait until you have checked all other shows within this library. If everything else is in order, empty the library trash.
Do alos check the Plex media info of the episodes with the trash can. Do they perhaps show two files, one available and the other unavailable?
thats what i expected but no, it only shows the old path and not the new one… which all the other shows and episodes have…
Guess i’ll go with Plex Dance?
If i empty the trash wont it delete the shows?
Yes, it will remove the library items from the Plex database. It will not delete the video files. You move the video files out of reach during the procedure.
The unfortunate side effect of the Plex Dance is that this particular show will appear as “Recently Added”. You can only pick what’s worse: the “missing” episodes or the wrong “added at” date.
Noticed it’s happened on a few movies as well.
Thinking out aloud here ,
I know it’s frowned upon but is there any way we could directly edit the database , obviously backups will be made etc.
I’d like to try all avenues before removing the files, only because I use snapraid and not exactly sure how removing them would affect it
Thanks
I’ve just gone throught the plex dance and it hasn’t worked… due to emptying the trash the movies are not there at all anymore , readding to the library hasnt trigged it to arrive after a scan too
I think i know where my issue is but have no idea why its happening…
If i go through plex to add a specific folder i can see the movie, however with the ones with the issue they dont show anything in the folder?!"? even though its there??
Guys i found it… its this
" – " " ’ "
This brought me to my knees and took hours of time… this – ’
Anyone know why it can’t see these properly? any file with ’ or – is causing major issue
I know not enough about Linux, but I seem to remember that this can be caused by differing code page settings in the properties of the OS vs the file system/server of the media storage.
@dane might have an idea
In an SSH console, could you do an ll on a directory, where the files are located in?
And the dash character should not be a problem, so I more suspect file rights, that get’s fixed somehow with a rename
Ok I’ll test this when I get home. Had a quick Google though, could it be this??
“The default character encoding for the mounts in Linux is iso8859-1. This encoding is legacy and only supports 256 characters. All modern systems should be using utf-8 but I think default is left at ISO8859-1 for compatibility reasons. So it’s always good idea to add iocharset=utf8 when mounting Windows share. Also, lot of websites enforces filemode/dirmod 777 when mounting which I think are unnecessary. The mount command that I use is,”
Yes, use above.
And for the record, you said you where moving to Linux, but your medias stays on Windows, and mounted via CIFS, or ?
That’s correct. This is where it gets complicated lol.
I’m actually using wsl2 on windows , you get better performance mounting a share than using the filesystem directly.
UPDATE
Adding iocharset=utf8 has solved the problems!
looks to be running perfectly now! thanks all for the help!
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