Music bonus videos not showing up with album

General Discussions
1

Hey folks, I’m trying to follow the instructions at

for adding bonus videos with my music content, but I still only see music files showing up.

For instance, I have a directory path of …Music\Nine Inch Nails\Nine Inch Nails - With Teeth\

within it, I have the mp3 files, but then I have a file named 04 The Hand That Feeds - music video - video.mkv

When I scan the library again, I still don’t see this file - only the music.

I tried similar files for other albums of mine with the same results. Any help you could give is appreciated.

In the settings, I do have local media assets checked and in first place in the lists of agents.
Thanks

2

Do they show in the artist tab before you drill into the album? I’ve only seen them there if not showing there maybe try removing the track number from the file?:

image
image1167×429 189 KB

3

Unfortunately no, Not seeing any extras showing up at all. if there’s anything i can provide screenshots of or info, let me know, happy to try clarifying

4

Is the associated music file named exactly 04 The Hand That Feeds.mp3 (meaning the spaces and hyphens are exactly as shown)?

The first part of the video filename must match the music filename (minus the extension) precisely:

image

If you’ve got that right, then after you run ‘Refresh Metadata’ on the album in Plex, you should see the music video icon and the ‘Play Music Video’ command in the overflow menu:
image

As @russbgrant showed, the video should also appear in the ‘Extras’ section on the Artist Detail page.

5

Thanks, I believe I’m doing it correctly. Here’s what this particular file looks like:

image
image776×170 13 KB

and here is my setting for the agents menu:

image
image995×241 87 KB

image
image1040×236 85.7 KB

6

Okay, that all looks good. I’m running out of ideas, so this is a bit of a stretch, but if you click on the gear icon next to Local Media Assets (Artists), can you screenshot that?

7

I’m happy to take screenshots of anything that can help! I just wonder why none of this works so i’m happy to do what we need to to troubleshoot

image
image1034×340 63.8 KB

8

Well, I was hoping there was something there that was messing it up, but empty is good in this case.

I don’t know what else could be causing this. Hopefully someone will have an idea. Good luck.

9

OK, I believe I solved it. The trick was that after naming things properly and setting up the local media assets properly, you have to:

Do NOT just “scan for assets” on the folder. This will detect the files but they won’t display.
Do NOT just “refresh metadata” on the album under which the files exist, they won’t show up in artist extras.

Instead, REFRESH METADATA on the entire artist. It then was able to pick up the files and display them for me.

I hope this helps someone else (or even myself) in the future.

1 Like
10

Glad you found a solution, but that’s weird. I was experimenting with mine while trying to figure out what was happening to you, and Refresh Metadata on the album always seemed to work.

Maybe a browser or OS caching difference (I use Linux).

Anyway, glad you got it going.

11

With the way the refreshing metadata worked to fixed this, I wonder if “The plex dance” would have solved it too. I find when things aren’t showing up that should, the plex dance typically fixes it. Something to keep in your back pocket the next time, maybe haha.

I didn’t realize you could go this specific, I’ll be updating my library.

12

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.