Music library scan incredibly slow and falls over often

Plex Media Server NAS & Devices
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Server Version#: 1.12.2.4964
Player Version#:

Hello. I am trying to set up Plex on a My Cloud Home to operate as a music server (for a friend). I have around 2,000 albums. Folders are all configured as Artist/Album, and in most cases there is a cover.jpg file in each folder. I have copied the artist folders (775 of them) to the Shared Music folder with no problem.

However, I am having multiple problems in scanning the music libraries.

  1. It’s incredibly slow. Like 1 minute per folder slow. Is this normal?
  2. It seems to get to 200 or so albums and then crashes, with an error along the lines of “problem accessing library”. When this happens, the scan refuses to restart and I have to delete the library and start again.
  3. Deleting the library is problematic in itself. It takes 2-3 attempts, and then even though I get a message saying it couldn’t be deleted, the library disappears.
  4. Is there any way for album art to be automatically picked up from each album folder? I always select the “use local metadata” option when setting up the library and prioritise local media assets. But no album art is displayed and I have to go into each album to select the album art (which is going to be more than a little time consuming for c. 2000 albums.

Other information: I am running app.plex.TV on a Macbook Air on a very stable home wifi network. I also run Minimserver on a Qnap NAS into a Naim music server and it’s fast and stable (library scans take 20 seconds instead of 20 hours!).

Can anyone offer any advice? I am just about ready to throw the My Cloud and Plex away and go buy another Qnap (at least I know that works).

Many thanks
Paul

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I can’t help with the speed/crashing issues, but I suspect the album art problem is the same issue I’ve been having for several weeks now. No resolution yet, but an ongoing conversation.

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Have the same problem. Incredibly slow to do initial scan of the music library. It seems to be related to trying to obtain metadata from various agents rather than using the embedded tags. Oddly, I only want to use my embedded tags anyway. Currently projecting it will take about 15-20 hours of continuous run time to scan 850 artists into PLEX. Very disappointing. I thought the 15-25 minutes that Logitech Media Server took to do the same was insanely slow.

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