Server Version: 1.24.0.4930
Linux OS: Debian 10 buster
I found a bug that appeared in my music library.
Observed behaviour
If the folder containing an mp3 contains an umlaut (in the first word?) then plex fails to parse some id3-tags.
Folder structure
Artist\albums\tracks
In my case it’s an audiobook with 18 parts/albums with naming scheme %Artist%\%partno% - %AlbumTilte%\%TrackNo% %AlbumTitle%.mp3
Elaborate description
Two out of 18 Albums failed to parse some id3-tags (all tracks have been properly tagged with Mp3tag). For the failed tracks there was no cover present, no genre, no album-sort. I plex-danced the two albums, removed all id3-tags, refreshed metadata and scanned for files numerous times.
Then I changed the folder-name from “15 - Fröhliche Weihnachten” to “15 - Froehliche Weihnachten” and all tags showed up as expected! The filename stayed untouched and remains “1 Fröhliche Weihnachten.mp3”.
The other failed album/folder was named “12 - Böse Überraschungen” and got renamed to “12 - Boese Ueberraschungen” and this also worked.
Only thing that doesn’t fit in my theory is that the album “10 - In der Höhle des Löwen” can be parsed without issues, so I added the “in the first word?” part to my observation.
