My media server does not show up as an unclaimed server

Server Version#:1.15.5.994-4610
Player Version#: 3.99.2

I have done a completely clean install of this version of Plex for Qnap. It’s a TS-1685 running QTS 4.3.6.0923 loads of available resources and a GTX-1050Ti.

[/share/Data/Jason] # ./PlexMediaServer-1.15.5.994-4610c6e8d-x86_64-Copy(1).qpkg

Install QNAP package on TS-NAS…

./

./package_routines

./qpkg.cfg

./built_info

./qinstall.sh

4476+1 records in

4476+1 records out

110077294 bytes (105.0MB) copied, 0.245900 seconds, 426.9MB/s

107497+1 records in

107497+1 records out

110077294 bytes (105.0MB) copied, 0.246262 seconds, 426.3MB/s

Firmware check is fine.

Link service start/stop script: plex.sh

Set QPKG information in /etc/config/qpkg.conf

Starting Plex Media Server…

[/share/Data/Jason] # cd /share/CACHEDEV1_DATA/.qpkg/

When I take a look look at the server logs on the Qnap TS1685 everything looks like it’s fine and all running but the server never seems to register with Plex as an unclaimed server for me to capture.

When I hit http://10.0.54.10:32400/web (local Qnap address) I get redirected to Plex just fine. I have logged out and run through the process several times but I see no reference to the unclaimed server or any server anywhere. Should I edit the Preferences.xml and shove a token in or what can I do to reconfigure my new instance?

What I’m I missing?

In case you are using more than one NIC pls read Q21 in Qnap faq.....read me first!

I’m not sure of the specific assertion. I’ve been running Plex on a Qnap since 2012. I certainly understand http versus https and 802.11ad?

Team,

What’s unclear is what the behaviour is with multiple NIC’s. I’m running LACP (802.3ad) just fine on one box. The box in question has 6 NIC’s in it and the only one bound to an IP at the moment in number 6. Is the expected behaviour
that Plex will only talk to NIC 1 even if it has not IP or link? Or will it find the first NIC with a viable IP an Link e.g. in this case NIC 6?

Plex should find the first adapter with:

  1. Link status
  2. An IP
  3. A valid gateway IP.

What do the logs show? They will tell you what PMS is seeing on those adapters.

If it’s getting the random 254 style addresses normally found by uninitialized adapters, it will ignore them. If it gets anything which looks like a real IP, it will try to use it UNLESS you set the preferred adapter in settings.

Team,

Looks like that is all just fine:

May 13, 2019 21:53:36.354 [0x7f20cc0e2740] DEBUG - Detected primary interface: 10.0.54.10

May 13, 2019 21:53:36.354 [0x7f20cc0e2740] DEBUG - * 15 br0 (10.0.54.10) (loopback: 0)

May 13, 2019 21:53:36.355 [0x7f20bd2bd700] DEBUG - NetworkService: Browsing on interface 10.0.54.10 on broadcast address 10.0.54.255 (index: 1)

May 13, 2019 21:53:36.355 [0x7f20bd2bd700] DEBUG - NetworkService: Browsing on interface 10.0.54.10 on broadcast address 10.0.54.255 (index: 1)

May 13, 2019 21:53:36.356 [0x7f20bd2bd700] DEBUG - NetworkService: Browsing on interface 10.0.54.10 on broadcast address 239.255.255.250 (index: 0)

May 13, 2019 21:53:38.815 [0x7f20bc705700] DEBUG - HTTP requesting POST https://plex.tv/devices/bea11c0e1c1be2e92d4f97c4b851ed2d0a4e7d49/unclaimed?Connection[][uri]=http://10.0.54.10:32400&Connection[][uri]=http://10.0.56.1:32400&Connection[][uri]=http://10.0.55.1:32400

May 13, 2019 21:53:39.482 [0x7f20bc705700] DEBUG - HTTP 200 response from POST https://plex.tv/devices/bea11c0e1c1be2e92d4f97c4b851ed2d0a4e7d49/unclaimed?Connection[][uri]=http://10.0.54.10:32400&Connection[][uri]=http://10.0.56.1:32400&Connection[][uri]=http://10.0.55.1:32400

May 13, 2019 21:53:46.355 [0x7f20bd2bd700] DEBUG - NetworkServiceBrowser: Parsing SSDP schema for http://10.0.54.10:8080/upnpd/c78c37b4e0.xml

May 13, 2019 21:53:46.356 [0x7f20bd2bd700] DEBUG - HTTP requesting GET http://10.0.54.10:8080/upnpd/c78c37b4e0.xml

May 13, 2019 21:53:46.356 [0x7f20bd2bd700] DEBUG - HTTP 200 response from GET http://10.0.54.10:8080/upnpd/c78c37b4e0.xml

May 13, 2019 21:53:46.356 [0x7f20bd2bd700] DEBUG - NetworkServiceBrowser: found 1 SSDP devices via http://10.0.54.10:8080/upnpd/c78c37b4e0.xml

May 13, 2019 21:53:46.357 [0x7f20bd2bd700] DEBUG - NetworkServiceBrowser: SSDP arrived: 10.0.54.10 (napper)

But it looks like it wants me to claim the unclaimed server on the 10.0.55.x network instead of 10.0.54.10 in idea why or how I can fix this or specify something different in Preferences.xml for example?

Try: [REL] ClaimIt

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