Server Version#:1.32.4.7195
Player Version#:1.74.1.3913-9baac009
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
I am having trouble playing videos using Plex, but when I use Potplayer on the same computer with the same video files, it plays smoothly. I really want to solve this problem and would appreciate any help from the official support team. Here is the hardware information for my laptop:
I am using Plex to connect to my NAS in my local network and play videos, but I generally feel that it is quite laggy. Here are the Plex server settings:
I have tried turning on or off video transcoding, enabling or disabling hardware acceleration, and changing the quality of other transcoders, but none of these have had any effect.
For example, the media information for the video I am playing is as follows: