My Plex says I have 2190 movies, but my NAS says I have 2239 items in the movies folder

Server Version#: 1.18.2.2058
Player Version#: 4.8.4

My plex is running on a Rpi with a NAS storage device holding the volumes. Everything is working great with the movies I can see, but I noticed today that I have 50 items in the volume that are not showing up in the player. Are there any tools I can use to identify which items are not being identified by Plex?

do you have hide items that are in collections enabled?

Thanks for the response. No it is set to show collections.

as far as I know, there is not an easy way to determine or compare what is on your file system versus what plex shows.

other possible reasons why include

  • file/folder permissions that plex can’t read (most common)
  • multi-part videos (-part1, -part2) that are combined into a single video in plex
  • files which aren’t compatible with plex, like ISO and IMG
  • improper naming
  • duplicates
  • and the stuff hidden inside collections

you can check for duplicates @

image

if none of that helps, start counting how many movies per letter and comparing between plex and filesystem.

like how many movies start with “A”, “B” “C” and so on

this can help narrow down where there is a discrepancy

watch out for movies starting with “THE” though

Permissions? Check those as I had a issue with this. Turned out I had several folders I modified in Linux and the permissions were not for my user or group and the ACLs were 640 vs 644.

point of order?

ACLs are different than the octal permission bits. Two entirely different mechanisms.

Well, there’s this little gem :wink:

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Beat me to it! :smiley:

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Nice, I forgot about webtools, don’t think I ever even used that function.

Of course that may not be of much use if/when plugins are fully removed.

Sadly true, but for now, humming along nicely :wink:

And no alternatives AFAIK

Try it :wink:

I’ve yet to find people NOT finding stuff, that wasn’t reported :wink:

Noted. For me it was octal as you mentioned. Thanks for the clarification.

WebTools definitely helps with things like this.

Change the sort to anything other than By Title (year, date added, etc).

By Title count can vary depending on how Collections are set.

By anything else does not show or count collections. It shows the number of movies in the library.

Same library, different Collections settings:

Screenshot (169)

Screenshot (167)

Screenshot (168)

Screenshot (170)

Screenshot (165)

Screenshot (166)

Yes, I really liked these tools. I had them installed but had a corruption problem a year ago or so. I never got around to reinstalling and now they’ve removed channels. So I’m not sure how to get it integrated again. If anyone has a link to instructions to enable the UAS w/o a channel that would be super helpful. I have a feeling @TeknoJunky got it when he mentioned multi-part movies. There are a few of those like LOTR and I wonder if that makes 50 individual items. I’ll check on that.

Install WebTools as normally, since it use it’s own WebServer, and as such, is not affected for the time been…

After installing, browse to http://<IP_OF_PMS>:33400

Note port number is 33400

I checked my libraries last night, while all my movies were good, I did find a couple dozen random tv episodes that were missing from plex due to file corruption (files there, but were zero size or otherwise unusable).

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