My porn movie library showed up on my kid's Roku player after update

I have a young kid who likes to watch cartoons from my Plex server using the Roku client. He logs in using my Plex account, because he’s six and doesn’t have an email address. In order to make things easy for him, the libraries with kid TV programs and kid movies are “pinned” on his device. The libraries with movies that Mom & Dad sometimes like to watch but wouldn’t be appropriate for an autistic six year old are unpinned. I understand this approach might not be the most “secure” in the face of a determined adversary, but it works well for our kid, who, given the choice between watching his favorite movie and snooping around in Roku menus will choose the movie every time.

After the UI update, now all of my media libraries (including the one with porn in it) show up on his device, whether the libraries were previously “pinned” or not, and I didn’t find an obvious way to unpin or otherwise hide certain libraries on his device.

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You have your user accounts set up wrong. I know the Roku update is terrible for all us but you need to have a user account for your kid and only allow the libraries you want them to access.

Then have a pinned account for yourself. Your kid could have always accidentally gotten to your porn library since you gave that user access to it. You can change what users have access to what libraries under Plex Home in the server settings.

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yea kid needs his own home user with restrictions. and your main account should have a pin if you have that kind of stuff on there.

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As a Plex user with multiple client devices, I want to be able to set default library visibility on a per device basis, so that I can manage library visibility in a simple and intuitive way.

This used to be possible. Now, apparently, it’s not, and libraries that formerly were hidden by default on some devices are no longer hidden. It’s a regression.

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I have mine setup to limit my child to media that only has his tag.

However, now he has Live TV and On Demand, playing back R rated (or worse?) horror and other films. This is complete fail.

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Just making it not visible by default on certain devices is good enough for my use case. Why manage library visibility on a per user basis when I can manage it on a per client device basis?

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yea dont do by device. updates break these changes. do it by user it usually sticks. like this ui update failure today. by user its more locked down. and then you can also manage movie and tv show ratings for your kid too.

updates break these changes

As a software engineer, I generally don’t like when I break things for my users. It happens sometimes, and it’s usually not intentional. There’s some workflow that I didn’t consider when I changed something. That’s what I assume happened here.

You’ll note that I haven’t asked for any advice. This is a problem report, not a support request.

I am reporting that the way I previously used the software is no longer working, i.e. something broke. I was able to manage home page visibility of libraries on a per device basis by pinning and unpinning. Now I (apparently) can’t, and all libraries are visible by default, which means that the porno library was visible on the device my six year old uses. I assume the dev team didn’t intend to give my six year old access to the porn library but rather simply hadn’t considered this particular use case.

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They were not entirely hidden like I said before. You could always just scroll over to the 3 dots on the the side and see the unpin libraries your kid always could have accessed it on accident. just make a new user for the kid and put a pin on the admin account.

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You could always just scroll over to the 3 dots on the the side and see the unpin libraries your kid always could have accessed it on accident

He could also use his computer to mount the NFS share where the porn movies are stored and browse them with the file manager. I know my kid. Both things are equally unlikely.

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if your kid is anything around the age of 6+ they will find it. and possibly access it when your not around or looking. parental controls are useful. my brother learned that the hard way. dont think things are unlikely. cause thats how you find out the thing they werent supposed to do (ignorance) they in reality really do actually do.

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Guess you missed the part about his son being Autistic. They find a procedure to live and they live that way. Change can make things not good at all.

Take the word of the father who has much more experience with their child’s procedures.

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@nja_pe

I’ve chatted with some other folks.

What we can best recommend for you is as is normal for any case where you want to restrict material from younger eyes.

In this case:

  1. Make him a “Managed User” of your account (This is key)
  2. You now give access to that managed user for ONLY those things you want to allow being seen.
  3. To keep him “locked into” his account, you put a PIN on your other “Mom & Dad” account(s) so it can’t be accessed by accident.
  4. His account won’t have a pin.
  5. Lastly switch his tablet to his account and test.

At this point, it should be captive and not allow switching to any other account (mom & dad) without the pin.

Make sense?

Here’s this technique and another for restricting content.

The choice is yours. I tend to favor clumping things into Library sections (OK, you can see the Cartoons library… etc etc)

https://support.plex.tv/articles/parental-controls/

Thank you for your feedback.