My Tidal not working

Server Version#: 1.16.1.1291
Player Version#: Version 3.106.3

The My Tidal tab does not display my tidal library as expected.
Tidal music will play.
I have logged out and in multiple times in various combinations of server & player restarts…

What is it displaying? What were you expecting? Can you take a screenshot

I expected My Tidal tab to display my Tidal library.

Nothing is listed.

Here is a screenshot of it showing nothing.

hope that clarifies.

Just note that My TIDAL does not show your collections from the TIDAL app/website.

My TIDAL is unique to Plex and is populated by using the Add to My TIDAL option in the context menu of items when browsing through the TIDAL supported Plex apps.

You can find out more about it here: https://support.plex.tv/articles/browse-tidal-content-in-plex/

Week that is very disappointing

Sorry about that, this is wrong - it should populate across from the TIDAL side. There does seem to be some strange things going on here at the moment and we’re investigating!

For now just try refreshing the page on Plex and changing the sort order to try and get it to show up.

Thanks.

I’ve done that.

No luck

Thanks for letting us know, the issue is being looked into.

Another thing to just make sure of is that you’re on the correct type, if you have saved Tracks, make sure you have selected the Tracks dropdown in the My TIDAL section.

image

Thank.

I’ve done that.

No library consciou content is displayed for any filter.

Progress.

My Playlists is working.

:+1:

1 Like

It’s working!!!

2 Likes

Tidal is working but the rest of plex is suddenly a disaster.
Remote Access stopped working, playback is delayed and interupted.
so frustrating

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