MyCloudEX2Ultra Plex Configure 404 Not Found

Plex Media Server NAS & Devices
,
1

Server Version#:
1.21.0.3616

Hi!
I had Plex set up and working fine with a MyCloudEX2Ultra for almost a year now - I was updating it as normal and it worked fine every time. I recently updated it to version 1.20.5.3600 and when I launched Plex, it was saying the server was unavailable so I was unable to watch any of my media. I tried a couple of things I researched online, but didn’t fix, so I removed the NAS from my Plex altogether, thinking it would help if I added it again. I tried to connect my NAS to Plex again, but now I just can’t do it at all. Current status is I’m now updated to version 1.21.0.3616 and still can’t connect my NAS to Plex, the issue is anytime I’m on my MyCloud dashboard, and click the “Configure” button on the Apps page for Plex, it throws a 404 Error. The full page says:

//
404 Not Found

Not Found

The requested URL was not found on this server.
//

Does anyone know how to fix this? so frustrating as it was working fine before, even up to a week ago, and now it’s just not working at all.

Thanks

2

What URL is your NAS trying to open?
Have you already tried manually navigating to http://[MyCloudEX2Ultra IP address]:32400/web ?

3

Hi Tom,

The link it’s taking me to is: http://192.168.86.168/plexmediaserver/index.php

When I try the link in the format you provided, it doesn’t show the same 404 page, but doesn’t bring me anywhere either - this is the error I’m getting now:

This site can’t be reached

192.168.86.168 refused to connect.

Try:

ERR_CONNECTION_REFUSED

I can’t make out what the problem is as I have my proxy server turned off and no firewall active at the moment.

4

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.