Never touch a running plex server - after reinstall no media!

Plex Media Server Desktops & Laptops
1

Server Version#: 1.18.2.2058

My plex server runs on very old hardware (self built HTPC at 2010) under a linux. A long time it was a linux mint and it runs perfect.
Then crashed my system disk and i must reinstall the plex. I’ve done this before without problems but at this time no device found the server or shows an unconnected server.

The plex server has the same name at the same IP in my Network. I’ve install it new on a new linux. but why is this such a problem for the plex “clients”?

My TV plex app, my mobilephone and 2 tablets find the plex after reinstall directly. But on all devices the dashboard is empty. Only on my plex server (in browser) I can see my media.
WHY?

2

You must login again on all devices to see the new server.

3

I have done that and I see my plex server, but without content.

And that is the second time this was happening. Reinstall a plex server seems to be a very bad idea. :frowning:

4

Because your answer I logged out at plex from my PC. And after that i logged in at plex.
But always the same. i’m in but without content.

When I go on my server at localhost:32400 I get content.

5
  1. Open a terminal Window
  2. Restart Plex
  3. Wait 60 seconds
  4. Open Incognito window
  5. Attempt to sign in again
  6. Wait 30 second after failure
  7. Create a .tar.gz of "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs"
  8. Attach the tar.gz here.
7

I dont know why, but now ist ok. Before I write this threat I also restarted the plex a few times.

All devices now show the full content.

8

Can anyone say whats the right way to reinstall a plex server on same computer, because hardware defect or os crash.
Same Hostname, same IP, same MAC, same plex account, but new installation.

9

Backup your library
systemctl stop plexmediaserver
cd /mnt/usbbackup
tar -cpzf library.tar.gz /var/lib/plexmediaserver/library
systemctl start plexmediaserver

Restore library
systemctl stop plexmediaserver
cd /var/lib/plexmediaserver
mv library library.old
cd /mnt/usbbackup
tar -xpzf library.tar.gz -C /
systemctl start plexmediaserver
rm -rf /var/lib/plexmediaserver/library.old

10

Thank you, ChuckPA and leo2006. Yours answers are very helpful.

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