New App Won’t Show Libraries

Follow-up: I found the cause – but the new system is very frustrating

After investigating the issue with my personal media library not showing in the Plex app, I finally figured out what’s going on – and I want to explain it for others facing the same confusion.


What happened:

I had a single photo library that included both photos and videos from family vacations, events, etc. For example:
/Media/Vacation/2024 August
In that folder, I have both photos and videos side by side – and for years, Plex handled this perfectly. I could open the Plex app, go into the folder, and view everything together – photos and videos in one place.

Now, that photo library no longer appears in the regular Plex app. I had to create a new “Personal Videos” library, which finally showed up – but it only displays videos, not photos. To view my photos, I have to open the separate Plex Photos app.


Why this is frustrating:

This setup breaks one of the main reasons I bought Plex Pass – to have one app, one library, and a seamless experience. I do not want to split my content into two libraries (one for photos, one for videos), just to view a single vacation memory.

Imagine wanting to revisit August 2024 vacation memories – I now have to switch between two apps or two libraries to see the full experience. That’s inconvenient and takes away from the simple, unified experience Plex used to offer.


A wish for the future:

I really hope Plex will consider bringing back the option to use one single library for both photos and videos, just like before.
I believe many users would appreciate having everything in one place, without needing to separate personal content into multiple libraries or apps.