TBF and in defense of the hard work that has become of PlexAmp, If you haven’t used PlexAmp by now, you’re missing out on the ONLY gem.
Just signed up to post here. Various specific issues have been listed and I won’t rehash those, but I came to say:
iPad Pro M4, iPad now runs warm to the touch and eats battery fast while using plex iOS app. Even idling paused video in background. Kill plex app, iPad goes back to cold and stops draining battery. Previous version of iOS app did not tax the iPad, battery lasted forever and device was ice cold. All other apps I normally use are fine and normal today on 18.4, games running at 120FPS do not even warm the iPad up like new plex iOS app does. Something is horribly wrong with this version.
Glad plexamp works for you. It won’t load anything. Not a single folder for me. So I have no access whatsoever of my music through it. I keep hoping, but nothing works.
We’d be happy to help, mind reaching out via DM, email (elan at plex dot tv) or posting Plexamp logs in the plexamp area?
I gotta wonder - if all the users that had hosted content suddenly left Plex for another media server, would Plex even survive? I highly doubt it as they know the main reason they have so many millions of users is solely due to originally installing the app to watch content on a hosted server, NOT for the content from Plex (since that stuff is available on tons of better platforms anyways).
You’d expect to want to listen to the feedback of their main users (primarily those who host content)…since without us, Plex is pretty much dead.
I very much doubt that. I suspect investors would quite happily see self-hosting users disappear and Plex focusing entirely on streaming.
I’m not sure why you would think we weren’t listening, just because things haven’t been fixed in 24 hours. Internally there’s a ton of work on triage, organizing and prioritizing bugs, reading and coalescing feedback, etc. We’re going to make this new app awesome, and the fact that it’s all on a shared codebase makes it at least 2x easier than before!
Stuff that, IMO, should have been done before forcing an update on the users. There are bugs and missing features testers have been reporting for MONTHS that are core to the plex user that needed to be fixed or implemented before it was even close to feature parity on the old apps. THAT’S what people mean when they say Plex hasn’t been listening. But we all know it doesn’t matter because you had to hit some sort of artifical deadline, probably because of investor money that has nothing to do with your actual users.
So why was it released before it was even ready? That’s really the big question…
Exactly!
Like I said - I doubt there would be a reason for a user to download the Plex app then…
This “24 hours” thing is extremely disingenuous. Your team ran a Preview Program for months, collected a bunch of feedback, did nothing with it, and dropped the app rewrite on us anyway.
We think you aren’t listening because you just plow ahead regardless of what we say.
The easy fix here is to either push a “legacy/classic” version of the iOS app to the App Store to temporarily alleviate the growing pains that iOS users are facing right now and let them live side by side while bugs and feature parity are fixed. Unlike Android, Apple users don’t have the ability to manually downgrade on iOS.
It took Sonos almost a year to admit they made a mistake, don’t let Plex’s reputation suffer the same way. We understand that this new app is the future that Plex wants to pursue, but the app isn’t ready for a majority of users. Users will understand that things are still being worked on, bugs being patched, etc, if they have a way to still use the stable app.
You mean other than the streaming. Which is heavily pushed by Plex (to the point of being near constant ‘evidence’ that Plex is giving up on self-hosted users).
I normally try to stay positive in this forum, but this app rollout leaves me repulsed with Plex as a whole. For months in beta testing, Apple Ecosystem users (except one) have expressed their dislike for the non native player. I was hoping before it was forced upon us we would see some genuine UI improvements. Now, I wish I had an alternative I could turn to for my uses. The brand damage will carry on much longer despite if the new app is eventually awesome or not.
But do Plex client users download that app just because of the streaming stuff? Or were they mainly directed to install it because of wanting to watch content from a user’s hosted server?
how the hell am i suppose to download stuff now, there is no download option at a show or season level only at the episode level, i should not have to select each and every episode 1 by 1 to download them wtf is this crap, and why the hell cant i get rid of all the plex streaming crap i only use plex for my personal media i dont care about your stuff thats plagued by ads.
and also where have all the different quality settings gone for downloads, now there is only low, medium, high and original
plus all my episodes i already had downloaded are now seperated by episode instead of grouped up and since you still havent added a way to delete all or select multiple files at once its going to be an absolute pain to delete them
i really dont understand how you guys can keep getting things wrong after all these years when we keep telling you this stuff
another thing that makes this worse is the fact i had to update to a broken server version just to access my media so now i cant use the app on my ipad since i cant roll back the app. streaming is fine but since you refuse to fix the issues with transcoding on the server maybe i should start looking else where
Let’s say your business is selling fruits. If you don’t make enough money from selling fruits no one will blame you for selling different fruits or different things than fruits or even selling data about the fruits buyers. However people who used money (and time) for the fruits won’t be so happy when you make the previously available perfect fruits unavailable and replace them by rotten fruits and introduce the mold as a great “new experience”.