might want to check this thread out, im with at&t fiber, switched at the begining of the year, and plex worked great i just had to port fwd in the modem by going to modems admin - firewall - nat/gaming had to manage custom services, added plex there with port 32400, than went back to the hosted apps page and added it
that worked fine for months, but with the recent update remote will only stay on for a few hours at the most a day, and than go off again, in which i have to unplug modem, plug in again, delet port fwding, redo it, than go to remote section in plex and have it retry, …but yeah doing this every few hours is a band-aid and not a fix
just wanted you to know it most likely not at&t but the new update for plex