I’m experiencing this aswell after latest server update. Basicly all active seasons currently still running doesnt show 80% of the episodes added. 2min ago i checked around on the tv show “The Ark” all episodes was there except for episode 7 which i was missing my self. I then added it and checked the plex folder for the Ark now suddenly only episode 2 and 8 are visable… Chicago fire Season 8 wont even apear. all the previous seasons are visable. I could go on and on. My point is all active seasons isnt working.
If you have the same issue the fix is in this beta build. You will have to wait until it becomes public without a Plex pass
Hello! Did you find a resolution? I have the same issue.
I am having the same problem, and I do have the files named correctly
PlexMediaServer-1.32.4.7195-7c8f9d3b6-x86_64
Win 11 x64, Version 22H2, OS build 22621.1848
QNAP NAS with lots of space
I just started loading movies. I currently have about 600 CDs loaded.
I loaded one movie “To Catch A Thief (1955)” and it worked fine. A few days later I tried several others such as “analyze this” and “Men In Black”, but they did not show up. I used MakeMKV to create MKV files for all of them, using only the single large movie file in the folder. The file structure is the same for all three: Media/Movies/movie-name (yyyy)/movie-name (yyyy).mkv/movie-file (B1_t00 for example).
I have emptied the Movie folder and added the other two separately, but Plex did not find them. I added only one “analyze this”, no luck, then also added back “To Catch a Thief” and Plex did find that one again, but only that one.
I emptied the “trash”.
The other files play fine on the PC from their folders with Media Play.
I tried loading another CD and it worked fine.
I downloaded the server version and did a second update, no difference.
Thanks.
If some things work and some don’t, it’s unlikely to be a scanner issue.
Have you checked for duplicates? See my post above
If it’s showing up as a duplicate add the imdb number to the file and plex dance <–click
Analyze This (1999) {imdb-tt0122933}.mp4
I’m not sure what this means
There are no duplicates - there are only two movies in the entire Movies folder. And when I tried other movies they are the ONLY one in the Movies folder. MKV names the mkv file it creates, and for To Catch a Thief it named it B1_t00, which plays.
I have read all your posts and dozens of others the last two days. Nothing works.
I forgot to attach the log file in the initial post. Here it is.
Plex Documentation → Your Media → Naming & Organizing Movie Files
You must follow Plex naming and organization guidelines.
Your current naming structure is incorrect:
.../Movies/To Catch a Thief (1955)/To Catch a Thief (1955).mkv/B1_t00.mkv
This is correct naming:
.../Movies/To Catch a Thief (1955)/To Catch a Thief (1955).mkv
- Rename the file correctly.
B1_t00.mkvis not a valid movie name for Plex. - Lose the folder named
To Catch a Thief (1955).mkv.
The first movie I loaded, “…Thief”, works fine with the naming and structure as listed above:
…/Movies/To Catch a Thief (1955)/To Catch a Thief (1955).mkv/B1_t00.mkv
and also for the following structures:
…/Movies/To Catch a Thief (1955)/To Catch a Thief (1955).mkv (the actual movie file)
…/Movies/To Catch a Thief (1955)/B1_t00.mkv (but the poster is incorrect)
They even remember exactly where I left off the during the previous test, about 30 minutes into the movie.
Nothing works for any other movies - I tried your suggestion, and various combinations, each time being sure to do renaming outside of the Ples domain (Plex Dance), and “empty trash” before and after each file scan attempt. Nothing works.
Let’s try this:
- Name To Catch a Thief per Plex documentation,
/Movies/To Catch a Thief (1955)/To Catch a Thief (1955).mkv. - Name two or three additional movies in the same manner.
- Do not include B1_t00 or any such unsupported naming structure.
- Go to Settings → Library and enable Scan My Library Automatically (this adds some additional info to the log files).
- Delete the movie library (if I read the thread correctly, there are only two or three movies in the library). It may take a couple of minutes for Plex to finish the task (it will clean bundles and perform other tasks).
- Reboot the server. Wait for Plex Media Server to fully start.
- Create a movie library containing only To Catch a Thief and the other movies named per Plex docs.
- Let Plex create the library, scan the files, pull metadata, etc. Do not do any manual matching.
- When complete, pull the log files and upload to the thread.
- Also, please include a screenshot of how the library looks in Plex Web.
That should give us a good view of what is happening with the server.
Sounds like a good plan. I was pondering a similar plan, but not as complete, as I was working in the yard today. I had done some of that, including reboot, but not in a good sequence. Yes, with only one real file functioning in the folder deleting is no problem. I’ll start on that tonight and do all file management on a separate drive not on the NAS, so hopefully Plex will not see any of the changes and no threads, bits & pieces will be left behind.
I appreciate your time and support. Thanks.
IT WORKS! I deleted the movie folder from my NAS, but forgot to delete it as a library from Plex, so it was still there, empty. No problem, as it pointed to the old movie folder on the NAS that i had deleted and now re-created. I moved everything to that folder, rescanned, and it was all there, so deleted the new Movie library, as it was pointed to another location on the NAS. Plex Library wouldn’t let me find another drive on my network, and I didn’t feal like dealing with the path structure, since I want all my media on the NAS, with RAID. Not a great backup, but something for now.
Big Lesson Learned - First, engage brain before creating folders. I clearly misinterpreted the file naming convention. And use Plex to add the folders to the library after you put them in the movie folder, rather than just scan for them.
While this wasn’t a problem when I was loading CDs, I created a separate LIBRARY for each genre, and I was IN the artist folder when I added a CD, which was a package of the media. Am I thinking that correctly?
Again, thanks for all the help. I consider my issue solved.
Clint
1 Like
Add the main movies folder, not each individual movie folder, to the Plex library. Plex should then pickup the movies as you add them.
/movies <-- folder added to Plex library.
.../To Catch A Thief (1955)/To Catch A Thief (1955).mkv
.../Men In Black (1997)/Men In Black (1997).mkv
If you use genre or other such subfolder, add it to the library, not the main movie folder:
/movies <-- do not add to Plex library
.../mystery <-- folder added to Plex library
....../To Catch A Thief (1955)/To Catch A Thief (1955).mkv
.../sci-fi <-- folder added to Plex library
....../Men In Black (1997)/Men In Black (1997).mkv
1 Like
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
