New install

Server Version#: 1.24.1.4931
Player Version#:
I am attempting to setup a new VM to replace an existing one that would not boot when transferred to the new machine. The OS is Kubuntu 20.04 of the VM. The install appears that it worked.

Output from install:

Selecting previously unselected package plexmediaserver.
(Reading database ... 216956 files and directories currently installed.)
Preparing to unpack plexmediaserver_1.24.1.4931-1a38e63c6_amd64.deb ...
PlexMediaServer install: Pre-installation Validation.
PlexMediaServer install: Pre-installation Validation complete.
Unpacking plexmediaserver (1.24.1.4931-1a38e63c6) ...
Setting up plexmediaserver (1.24.1.4931-1a38e63c6) ...
PlexMediaServer install: PlexMediaServer-1.24.1.4931-1a38e63c6 - Installation starting.
PlexMediaServer install: 
PlexMediaServer install: Now installing based on:
PlexMediaServer install:   Installation Type:   New
PlexMediaServer install:   Process Control:     systemd
PlexMediaServer install:   Plex User:           plex
PlexMediaServer install:   Plex Group:          plex
PlexMediaServer install:   Video Group:         video
PlexMediaServer install:   Metadata Dir:        /var/lib/plexmediaserver/Library/Application Support
PlexMediaServer install:   Temp Directory:      /tmp 
PlexMediaServer install:   Lang Encoding:       en_US.UTF-8
PlexMediaServer install:   Nvidia GPU card:     Not Found
PlexMediaServer install:  
PlexMediaServer install: Completing final configuration.
PlexMediaServer install: PlexMediaServer-1.24.1.4931-1a38e63c6 - Installation successful.  Errors: 0, Warnings: 0
Processing triggers for desktop-file-utils (0.24-1ubuntu3) ...
Processing triggers for mime-support (3.64ubuntu1) ...

However, when I attempt to start Plex either with localhost:32400 127.0.0.1:32400 or 192.168.0.82:32400, I am getting an XML error. (This XML file does not appear to have any style information associated with it. The document tree is shown below. )

Outpur:

<MediaContainer size="25" allowCameraUpload="0" allowChannelAccess="1" allowMediaDeletion="1" allowSharing="1" allowSync="0" allowTuners="1" backgroundProcessing="1" companionProxy="1" countryCode="" diagnostics="logs,databases,streaminglogs" eventStream="1" friendlyName="UbuntuMediaV3" hubSearch="1" itemClusters="1" livetv="7" machineIdentifier="67df7ac11fc85ed40c33d8a446cd07c1c224025b" mediaProviders="1" multiuser="1" musicAnalysis="1" myPlex="1" myPlexMappingState="mapped" myPlexSigninState="none" myPlexSubscription="0" ownerFeatures="06d14b9e-2af8-4c2b-a4a1-ea9d5c515824,1417df52-986e-4e4b-8dcd-3997fbc5c976,16d69c53-4c40-4821-b9f3-57ca690b2d4d,22b27e12-472e-4383-92ea-2ec3976d8e72,24b4cf36-b296-4002-86b7-f1adb657e76a,2ea0e464-ea4f-4be2-97c1-ce6ed4b377dd,300231e0-69aa-4dce-97f4-52d8c00e3e8c,34e182bd-2f62-4678-a9e9-d13b3e25019d,39dbdd84-8339-4736-96a1-0eb105cc2e08,4b522f91-ae89-4f62-af9c-76f44d8ef61c,567033ef-ffee-44fb-8f90-f678077445f9,5d819d02-5d04-4116-8eec-f49def4e2d6f,5e2a89ec-fb26-4234-b66e-14d37f35dff2,65685ff8-4375-4e4c-a806-ec1f0b4a8b7f,68747f3a-ce13-46ce-9274-1e0544c9f500,6d7be725-9a96-42c7-8af4-01e735138822,78643fe5-d192-40c7-8e93-5ccf04c0b767,7e7596aa-6e2c-41d1-a460-1e13cf0b62f2,849433b0-ef60-4a71-9dd9-939bc01f5362,85ebfb7b-77fb-4afd-bb1a-2fe2fefdddbe,86da2200-58db-4d78-ba46-f146ba25906b,96cac76e-c5bc-4596-87eb-4fdfef9aaa11,98872b06-2ff3-4b71-96bc-039e2ebe7adc,a3d2d5c4-46a0-436e-a2d6-80d26f32b369,abd37b14-706c-461f-8255-fa9563882af3,adaptive_bitrate,b20d91ca-1b2f-45a2-a115-c1ad24c66ac5,b227c158-e062-4ff1-95d8-8ed11cecafb1,b2403ac6-4885-4971-8b96-59353fd87c72,b46d16ae-cbd6-4226-8ee9-ab2b27e5dd42,b5874ecb-6610-47b2-8906-1b5a897acb02,b77e6744-c18d-415a-8e7c-7aac5d7a7750,bfeaee4e-965a-4d24-b163-020c3c57d936,c7ae6f8f-05e6-48bb-9024-c05c1dc3c43e,collections,dab501df-5d99-48ef-afc2-3e839e4ddc9a,ddd730e1-a0a0-429f-a7d3-7c5001d24497,f83450e2-759a-4de4-8b31-e4a163896d43,fec722a0-a6d4-4fbd-96dc-4ffb02b072c5,federated-auth,home,kevin-bacon,livetv,radio,tuner-sharing,unsupportedtuners" photoAutoTag="1" platform="Linux" platformVersion="20.04.3 LTS (Focal Fossa)" pluginHost="1" pushNotifications="0" readOnlyLibraries="0" startState="startingPlugins" streamingBrainABRVersion="3" streamingBrainVersion="2" sync="1" transcoderActiveVideoSessions="0" transcoderAudio="1" transcoderLyrics="1" transcoderPhoto="1" transcoderSubtitles="1" transcoderVideo="1" transcoderVideoBitrates="64,96,208,320,720,1500,2000,3000,4000,8000,10000,12000,20000" transcoderVideoQualities="0,1,2,3,4,5,6,7,8,9,10,11,12" transcoderVideoResolutions="128,128,160,240,320,480,768,720,720,1080,1080,1080,1080" updatedAt="1630252050" updater="1" version="1.24.1.4931-1a38e63c6" voiceSearch="1">
<Directory count="1" key="actions" title="actions"/>
<Directory count="1" key="activities" title="activities"/>
<Directory count="1" key="butler" title="butler"/>
<Directory count="1" key="channels" title="channels"/>
<Directory count="1" key="clients" title="clients"/>
<Directory count="1" key="devices" title="devices"/>
<Directory count="1" key="diagnostics" title="diagnostics"/>
<Directory count="1" key="hubs" title="hubs"/>
<Directory count="3" key="library" title="library"/>
<Directory count="3" key="livetv" title="livetv"/>
<Directory count="3" key="media" title="media"/>
<Directory count="3" key="metadata" title="metadata"/>
<Directory count="1" key="neighborhood" title="neighborhood"/>
<Directory count="1" key="playQueues" title="playQueues"/>
<Directory count="1" key="player" title="player"/>
<Directory count="1" key="playlists" title="playlists"/>
<Directory count="1" key="resources" title="resources"/>
<Directory count="1" key="search" title="search"/>
<Directory count="1" key="server" title="server"/>
<Directory count="1" key="servers" title="servers"/>
<Directory count="1" key="statistics" title="statistics"/>
<Directory count="1" key="system" title="system"/>
<Directory count="1" key="transcode" title="transcode"/>
<Directory count="1" key="updater" title="updater"/>
<Directory count="1" key="user" title="user"/>
</MediaContainer>

I have attempted both to reinstall and a fresh install after removing all associated libraries but the result is the same.

What do I need to do to get a working install?


ModEdit: Format text for visibility.

@leatherp

ADD /web to that URL :slight_smile:

http://127.0.0.1:32400/web

1 Like

Thanks ChuckPA - that fixed the problem.

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