I then used FileZilla to upload a couple of video files to the Movie subdirectory.
When I first signed into my domain, I was redirected to sign into my existing Plex account which I had previously setup on plex.tv, then once that was done was redirected back to my domain. However, on the left-hand menu, my server name is not displayed, and I do not see it in authorised devices in setting either.
When I click on Your Media, none of my media files are shown. I just get a prompt asking me to install the media server, but it’s already installed and running and I have logged into it, as far as I am aware. See the link to the screenshot below.
Don’t store your media in the serve’s data directory (/var/lib/plexmediaserver/Library)… this won’t necessarily interfere… just to avoid some maintenance jobs messing with your data
In order to complete the setup you need to access your server “locally” (through the bundled version of Plex Web). With a VPS / hosted server you’ll best do that via a SSH tunnel (see instructions at the bottom of the PMS Installation support article
Edit:
When connecting to the local version of Plex Web on your server you’ll be offered an option to name your server and link it to your Plex Account. Only then will you be able to see the server from your other clients (or the hosted version of Plex Web → http://app.plex.tv/desktop). When you previously signed in, you probably “only” signed into the Plex Web app (hosted) – but not into your new server!
Thanks for the speedy response. Very much appreciated. It’s late where I am… I will do as you say and use an SSH tunnel to complete the setup tomorrow at some point and confirm once done.
The Plex logo loaded onto the screen, then it went blank and remained blank. I am wondering if this is because it already has some partial setup settings on my server. Can I delete current settings, or should I just wipe the VPS and start from scratch?
Things going “blank” usually implies there’s an issue/conflict with something in the browser (e.g. some add-ons interfering or some stuck session information).
Can you get it to work using an incognito/private window or a different browser?
OK, same as before. I’ve just tried with Google Chrome in incognito mode and then afterwards Firefox.
Both times, when I enter the url, it redirects me to login with Plex.tv and once login happens redirected back to my server with this URL below, but remains blank…
Before wiping the server, I refreshed the browser and re-entered the initial URL and the setup progressed further. I was able to name the server and add libraries. However, after that I got an error regarding libraries when I clicked the server name:
There was an unexpected error loading this library
Please visit our forums if you continue to experience problems
I have a feeling its to do with the folder permissions. I think I know the issues regarding me installing using root then adding an additional user afterwards. i then removed the SSH for root, but to SFTP my media, I had to give the library the additional user permissions, which I think Plex doesn’t like how I did that. I will start from fresh. It won’t take me long.
The Plex server installed OK, and I added the above to the Library during the setup, and got the same previous error telling me that there was an error loading the library.
Can someone confirm where I should create the directories for the Library and any other advice given this is a CentOS 8 install?
You could check out your logs (or zip the logs folder and upload it here).
If Plex is running you can download them as a zip-file from Settings > [Server Name] > Troubleshooting > Download Logs – otherwise you’ll need to collect them manually.
I’ll go over the logs tomorrow. I’ve shut down the VPS for tonight, just about to sleep. I’ll get back to you again.
I suspect that the ownership and permissions of the folders I set up are not set correctly, and Plex may require very specific chmod settings for the parent directory and the sub-directories.
