New movies are matched properly, but the poster does not change from screenshot of movie

Server Version#: 1.18.2.2058
Player Version#:

When adding a new movie to Plex, the server will search for and match it properly, however the poster never changes to one of the actual posters found. It remains a screenshot from the movie like unmatched content. I can go into edit and manually select the poster and that works fine.

This happened after I moved my install from Windows to a Docker container. Everything else appears to work fine. I’ve tried emptying trash/cleaning bundles/optimizing database/etc. but haven’t been able to sort this out.

Hi, I’m having the exact same issue and also made a post about it. Was wondering if you’ve managed to solve it?

Check here, this seems to be the thread getting the most traction: Not refreshing movie posters

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