New Plex Player for windows not working

Plex Players Desktop Players
1

Server Version#:1.16.5.1554-1e5ff713d
Player Version#:1.2.0.875-b7362913

So I just downloaded the new Plex Player for Windows. It opened and worked the first time after I installed it (When the installer said it was finished and asked if I wanted to launch the program). I then closed it and reopened it, and it hasn’t worked since. I just get a blank (white) screen and it says not responding. Uninstalling and reinstalling has not fixed it.

Anyone else having problems?

2

Delete the following folder %LOCALAPPDATA%\Plex
Try again.

3

That seems to have fixed it. Thanks very much.

4

So update…

I have to manually delete the appdata folder every time after closing the app. It’s not a one time thing, every time I open the plex player something is corrupting the appdata folder.

I understand this is a new app. I’ll just keep using PMP for now. Hope someone can take a look at this issue for future updates.

5

Can you upload your logs(%LOCALAPPDATA%\Plex\Logs)

6

Plex.log (1.8 MB)

hope this helps :slight_smile:

7

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