Server Version#: 1.29.1.1974 (running via QNAP NAS)
Player Version#: 1.29.1.1974
For a while now, I’ve been using the web player since the Windows player will not open. I can install it fine but whenever I try to open it, nothing happens. This is a fairly new computer running Windows 10 pro.
Plex player for Windows was one of the first apps I tried installing after a clean Windows install and it did not work then either. Help is appreciated, thanks!
I have the same issue.
Plex is no longer available on Microsoft Store.
I re-installed from the Plex site and it no longer works.
It installs normally and appears to be installed normally, but when I try to run it, it just sits with a blank screen.
Ditto, downloaded the Windows player from Plex site, installed ok, won’t launch (no error, no popup, nothing in event logs, nada). I’m still using Chrome browser just fine, though.
Note: I’m trying the Windows player because music “play next”, or queue period, doesn’t work.
System: High-end Windows 10 Pro 64GB RAM, Ryzen 3800X 3.9GHz, Samsung 870 M.2 SSDs.
Yeah same for the most recent version. Since the update this morning it won’t launch. If I leave it long enough, eventually it will go to a black screen with just a spinning cursor, but that’s it.
I tried clearing all settings from appdata\local\Plex and it lets it launch exactly once (although there are weird flickering issues), but after closing/reopening again, it goes back to being unable to launch again.
1.30.0 did fix a first-run startup crash but it was only the first run that should have been affected.
If you’re seeing the app not launch at all, please launch it then provide %LOCALAPPDATA%\Plex\Logs\Plex.log. It may include a bit of useful information.
That actually worked for me, thank you! I don’t know if it coincides with a newer version that was installed, but I think we tried something similar in the past and it didn’t work at that time. It’s opening so far! Thanks!
For those in this thread and others who run across it, please see the test build in Plex for Mac/Windows 1.34.1 Test Builds The white screen is the situation we wish to have tested.