Working with the Beta and everything looks good. Ran into a few small issues:
In Sync Settings my storage location said “unavailable” after the upgrade. There is no SD Card in the phone and never has been one. I re-selected my internal storage and all is ok, but it seems like something might be wrong there there.
When syncing a playlist the Sync Status seems to jump immediately to 50% and then truck along normally. Will test a single file when this is done.
(WOO HOO for Playlist SYNC!!!)
@WBoweIII said:
Working with the Beta and everything looks good. Ran into a few small issues:In Sync Settings my storage location said “unavailable” after the upgrade. There is no SD Card in the phone and never has been one. I re-selected my internal storage and all is ok, but it seems like something might be wrong there there.
When syncing a playlist the Sync Status seems to jump immediately to 50% and then truck along normally. Will test a single file when this is done.
(WOO HOO for Playlist SYNC!!!)
(sorry dont know how to erase post)
Did I mention how AWESOME playlist sync is
So far the only real problems I have noticed are with the sync status indicator. Once a list was synced it still read 94% until I navigated away. When I went back it was completed.
I made a playlist off of a couple of Moods and sync’ed that. I waited a few minutes and went back to my phone (S6 Edge) and plex had crashed. I closed it and reopened it and it continued to crash over and over again. I rebooted my phone and same result. I deleted the sync from the web client and all is well.
I then created a new mood playlist and it synced fine.
The original one was named by default:
Music (Preferred): Chaotic, Fiery Groove, Hard Positive Excitement
I renamed it - no change
Then I made another Mood list and tried it. I also crashed Plex the same way
Both lists had over 300 items in them so I made another non-mood list with over 300 that one seems to be sitting at waiting to download but its only been a few minutes. Going to leave it sit.
I have both playlists that crash the client still. If you need/want info/logs or anything that can help let me know.
Thanks for the feedback @WBoweIII, very useful.
When syncing a playlist the Sync Status seems to jump immediately to 50% and then truck along normally
Yeah that’s by design, happens with items that don’t require conversion (the first 50% is reserved for the conversion stage). We are aware that this might not be ideal, and might improve in the future, but at the moment that’s the way it works.
In Sync Settings my storage location said “unavailable” after the upgrade.
What device / Android version was that on?
I closed it and reopened it and it continued to crash over and over again.
That’s bad… If you can reproduce and grab some client logs it would definitely help. In the meantime we’ll try to reproduce ourselves with the information you’ve provided.
The device is a Galaxy S6 Edge. with Android 6.0.1
Not sure how to grab the logs from the client. Can you tell me where they are stored?
I figured out how to get the logs… Looks like there might be some stuff in here that I should not post publicly so I will directly message you.
As soon as I installed the 5.x Beta Android update, all of my locally synced content was automatically deleted from the device. This is not an issue because i was going to do this anyway, but just wanted to report this as I’m unsure if this is by design or a bug.
Thanks for the report @tbowe2. This is not by design, we actually have code to handle the migration between the two different versions of Sync. If you happen to still have the client logs that would cover this migration, we’d love to see them. The logs are available via Settings > Advanced > Privacy > Email Device Logs.
Ian
@ManuelPG said:
Thanks for the feedback @WBoweIII, very useful.When syncing a playlist the Sync Status seems to jump immediately to 50% and then truck along normally
Yeah that’s by design, happens with items that don’t require conversion (the first 50% is reserved for the conversion stage). We are aware that this might not be ideal, and might improve in the future, but at the moment that’s the way it works.
My entire library is in FLAC and the sync process appears to be converting my files to 320kbps mp3 and I had the same behavior of having the process immediately jump to 50%.
@WBoweIII Sorry for the belated reply and thanks for sharing your logs. I’ve identified the crash, hopefully we’ll be able to fix it soon.
Awesome - Thanks!!!
