New Problem with SmartTv Player

Rencently some films stopped working, now I get the Error : “Unable to connect to the content server” on play. But they have always worked…
I don’t change anything, possibly the version App.

What can I do?

Server Version#: 1.20.3.3437

UE50J6240 is a J-Services (2015) model
Network connection: lan
Player Version#: 2.012 PMS Version 1.20.1.3437-f1f08d65b

See Error pin activate

I already tried this. But not worked.
the problem is with some movie not all.

that’s new, If I select on SmartTv Plex - “Select Playback Mode”, Auto to Transcoding it works!

I changet default “Playback Mode” to Transcoding using post

It works.

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