I tried reading through all online about this new Samsung TV and how PLEX doesn’t work anymore… most if not all of those folks talk way the heck over my head. I’ve had PLEX for years and for years it worked just fine. I just bought a new TV, a Samsung 65 inch and now PLEX sucks! Doesn’t work, unwatchable. Why? Is there a simple fix that the common dude can understand? Thanks in advance for any help.
Also noticed the app just doesn’t work right. example, If I open it and go straight to my playlist, the app just dies, spins nothing happens or shows up to play. I must first open movies, then go to playlist and the darn thing works.
Update so far after reading a ton of stuff I mostly do not understand… I’ve downgraded to Plex Media Server 1.16.5.1554… turned back on direct stream and play, and set the H264 level to 4.0… it helped but it hasn’t fixed the problem. trying to watch 720 tv shows and buffering every darn 2 minutes… go upstairs turn on the TCL and no problems!
New update - its better, downgraded plex still, i’ve turned direct stream/play back on, set H264 level to 4.0, turned insecure connection questions both to ALWAYS… restarted the app and it seems to not buffer
I haven’t not sure exactly what to do here. When I pull it up I see this, I believe I had to do some sort of port forwarding to get Plex working with Xfinity when I switched from FiOS, so that’s why I’m seeing 32400? or that’s was actually on the router… anyway any help is appreciated
thanks, I put my internal IP under both … not sure if that was necessary but so far so good. again with all the other tweaks to date. not sure they are needed either but they are:
downgraded server
insecure connections both set to always
max H264 set to 4.0
manual IP set to internal IP shown on my server
I’ll update if I find buffering to continue… so far it seems to be working, fingers crossed. thanks
The problem still exists, it is certainly not as bad, its now watchable so to speak… but the buffering happens from time to time within an 22 minute show, and did not before the Samsung TV. I do sincerely appreciate the help to date.
The fix works, sorta… now I’m wondering if it was working before when I was going through all these goofy changes to simply stream a movie in 2019… What I mean, if I start the app, then start a show or movie it plays no problems. I’ve noticed a delay in start up/buffering but once playing it seems fine. However, try to go to a new show, via a playlist or stop the current movie and start a new one… the wheels fall off this app. It becomes unwatchable due to buffering stops… and long buffering stops.
I appreciate the help, anything else I should try? Other than wait for Plex to fix whatever is causing this app to not work on new Samsung TVs?
Samsung TVs are not very good full stop, we have one, and there are motion issues, problems with white frame flashes in certain picture modes, all things Samsung admit to but still can’t fix. The QLED LCD panels are superb though, but Samsung seem to struggle with getting things perfect. So to Plex…
You also have Plex that has a myriad of issues (as you have found they seem to get worse with each new version rather than better), and every new version seems to bring about problems and issues, just read the posts in this forum, Plex just can’t keep up with them. Plex and Samsung TVs together well be prepared for frustrations! We’ve found one day it works the next day it doesn’t and from what I’ve read Plex aren’t really supporting or concentrating on fixing the app that runs on Tizen on Samsung TVs.
When it works on our TV it works quite well, except for various kinds of strange artefacts (different to the TVs usual ones) and tears randomly appearing. Playing back through a Android TV box to the same TV its all okay, except the usual motion artefacts we always see on the TV, so we use that and it works great so far.
So if you really want to remain sane, I would suggest not using the builtin Plex app on the Samsung TV and buy a separate Android TV box, although they are prone to their own problems and are not supported by the cheap Chinese manufacturers. The best solution is probably to get a Nvidia Shield TV for all your playback on the TV, but not cheap.
I use Samsung on multiple TVs and use the built in app exclusively on them and have no issues.
Al my TVs are hardwired as WiFi is not a solid solution for them.
Thanks for the thought, I initially thought the same. It’s not hard wired but using wifi. In fact all my TV’s use wifi … I can go to a a different tv, a TCL tv and a Vizio TV, that is actually further from my router, and they work just fine playing the same movie or playlist… So I’m back to the Samsung app. Now I’m wondering why yours seems to work and many others do not. I know I can screw things up so I’m wondering if there is a fix I haven’t tried
Thanks so much for the reply very informative! When you say Android TV box, does that also mean just a Chromecast?
As an FYI, I’ve tried the work around casting Plex from my Samsung S9 to the new Samsung TV, it works without buffering but the darn lips don’t match up like an old Chinese Kung Fu flick…
What a joke this turned into. Here I thought hell yeah all new stuff, Samsung TV this should work better. What an idiot I am, had I know I wouldn’t have bought the tv probably. Good greif!
We have Samsung smart TV but what we found is that it wasn’t so smart. Choppy video streams and the whole 9 yards. We bought X92 box off of Amazon and just use that instead of TV smarts. I also updated my wifi AP’s with Ubiquity AP’s. That was 3 years ago and have never had an issue with choppy video since then.
One other thing I did at one point have an issue with was QOS setting on my router. This makes sure you data is treated equal on all devices. If it is turned off other devices can hog all the data, thus causing choppy video on other devices.
Sorry for the delay, unfortunately had to do some work to keep paying for this Plex pass… I have it solved!
$29 Roku Stick… Haven’t buffered once since the install. Absolutely ridiculous Samsung can’t compete with a damn Roku stick. Plus the Roku interface /navagation blows Samsung away.
Anyway, all this tweek the router, tweek the Plex settings, optimize videos etc etc etc. Most of which I have some trouble understanding. Or plug in a Roku stick and done! Move on with life.
