No audio

[JuiceWSA]

@Unstoppabull773

ok but how did it happpen it was working before and why it works in vlc

My crystal ball rolled off the coffee table and broke a while back - my magical powers are… gone.

Try to analyse that file - or Plex Dance it:

The Plex Dance ™

The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl…

Until you get XML with an audio section, my guess is Plex won’t be able to get any audio out of it.