Hi! Since updating to the new application, no content is being displayed. Based on the logs, it seems like it can’t connect to the server, even though there was no such issue with the old app. Also, when accessing it directly via a browser, it works just fine. What am I doing wrong? Server Version…

Can you try with a custom DNS server setting? Use either Google’s 8.8.8.8 or Clouflare’s 1.1.1.1 And another crazy idea: Edit the name of your phone and avoid putting in any special letters, e.g. those with diacritics like ó or ü Then forced close the app and reboot the phone. I wonder if this c…

What does “no content is being displayed” mean? That could be many things to us since we can’t see what you’re seeing. It would really help if you were more descriptive. Is the UI loading? Is it saying it can’t connect to the server? Can you still see your library but it’s empty?

When I open the app, I’m immediately greeted with a “No content” message (first screenshot). I understand that you first need to select items from the libraries and “like” them, but this is already a flawed concept. However, when I try to select a library, I’m met with a message saying there are no …

What happens if you do a long press on the Libraries button on the bottom right?

See the second screenshot. A panel with an empty list and a suggestion to download an additional Plex app.

You don’t have multiple accounts do you? Can you double-check that the one that’s able to see your library is on the same account as the one that can’t? Maybe multiple server instances?

Thank you for the confirmation! I’ll get this filed right away.

No content with the new mobile app

Plex Players Mobile Devices

st_smurfy April 28, 2025, 9:12am 8

Hm. Changing the phone name helped. I would have never thought of that. Thanks for the idea.

No Libraries Found after update

Topic		Replies	Views
"No connections available for {server}" - Library not visible on Android - Works on web Mobile Devices server-mac , android-tv , android-mobile	7	178	December 30, 2025
Plex App stopped loading my PC Libraries Remote Access server-windows	6	334	October 1, 2025
Plex “No Content” issue Mobile Devices ios	16	764	March 30, 2026
No Libraries Found Mobile Devices ios	1	108	August 10, 2025
Create a New user no Server Available. Old Users the server is available General Discussions	9	146	May 2, 2019

No content with the new mobile app

Related topics