[KakaoTalk_Photo_2025-05-04-20-00-17] After updating the Plex app to version 2025.15.0, the library does not appear on Android devices. I’ve tested this on various Android devices, and it’s the same for all accounts, including the admin account. Even when I long press the library tab, none of my m…

This has not worked to fix this issue on my devices.

@famil230 Do your library section names contain any special (not plain A-Z 0-9) characters? ( e.g ã )

[image] No Libraries Found after update Mobile Devices Is this a UTF-8 vs UTF-16 character set issue? I’m not sure. As far as I know, Korean can be represented using the UTF-8 character set, but it typically uses EUC-KR by default. Since the previous version of the …

To help my clarification for Engineering, which ‘previous version’ of the the app?

@ChuckPa kepler-arm64-v8a-googlePlay-10.26.0.2578-6cc7ea1a I’m not sure which version I was using before. However, when I downgraded to this version , all libraries appear correctly regardless of the device name. The issue occurred with the 2025.15.0 version of the app.

This is the other thread where this same fix was used: [image] No content with the new mobile app Mobile Devices Hm. Changing the phone name helped. I would have never thought of that. Thanks for the idea.

Another user suggested this today in my main post. 2 of my 5 libraries did have an “é” in their name. I corrected all the names to be A-Z,0-9 only (even no space), rebooted PMS and now things are back working. Thanks for the input !

ALL: I’ve submitted an URGENT priority ticket to Engineering (with screen captures) and how I was able to identify part of the problem with one user. This thread is referenced in the ticket as well. I hope the team has a chance to look into this very quickly.

Hi there, My 5 cents: I noticed this Saturday that I had no music in the car… didn’t really paid attention because the car has its own bugs, but on Sunday it was the same and I started looking into it. No libraries on Plex web app (app.plex.tv), no libraries on Plexamp and no libraries on Plex ap…

[image] Franck_Ehret: I’m suspecting it has something to do with the new streaming model, they probably locked all users until the verification of the Pass could be implemented but I also had 2 libraries with an “é” in the name… :slightly_smiling_face: Plex doesn’t shutdown to make changes . …

No Libraries Found after update

Plex Players

ChristianKent May 5, 2025, 12:31pm 15

This is the other thread where this same fix was used:

Topic		Replies	Views
New App Won’t Show Libraries Plex Players ios	90	10689	April 8, 2026
Personnal libraries not showing up on app after upgrade Plex Players android-mobile	14	1335	May 11, 2025
Updated on Android, now server is not recognized Plex Players server-windows	4	253	May 2, 2025
FIXED PERMANENT SOLUTION NEW Plex Version 1.16.0.1226, Broken for Android TV/iOS apps General Discussions server-unraid , android-tv , ios-legacy	19	3043	June 29, 2019
"No Libraries Found" After Password Reset Android Plex Players android-mobile	11	135	September 12, 2025

No Libraries Found after update

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