No download button on Plex Movies

Plex Players Mobile Devices
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1

I’ve installed the latest version of Plex and have bought my Plex Pass subscription. However, there is no download button on Movies.

2

Assuming this is a rather new subscription – can you restart your server and force-quit/restart the Plex for iOS app?
I take it this is about movies on your own server? Otherwise let your friends check if they have enabled the option for you to download media from their servers.

Edit: just for clarification… you can only download videos from your own or shared libraries. You cannot download media from the online media sources (e.g. Movies & Shows on Plex)

3

Thank you. It’s my friend’s server but I know he’s enabled downloads. I’ll try force quitting and restarting.

4

You can only start the download from within the app to which you want to download.
i.e. you cannot use the web app to download a movie to your mobile phone.

5

I was hoping to download to my desktop so I can watch movies when I’m camping.

6

Then you will have to download and install “Plex for Windows/Mac” and use that.
Download link below.

7

Thank you. I thought I had but I’ll check.

8

Not sure if this is your issue, but I’ve had a problem on some of my plex apps (currently happening for me on an Android tablet) where the download button is there, but it’s just a filled in white circle, instead of what I think is supposed to be a circle with a down-arrow in it. It’s as if the icon for the download button didn’t load. The button works, but you wouldn’t know to click it to download something because it’s just a big solid circle.

9

Sadly that wasn’t the issue. I checked.

10

I’ve been told that as I’m simply watching my friend’s movies that I don’t need Plex Media Server. Is that right? I have a Plex Pass but not the Media Server.

11

You don’t need a Plex Media Server. Otto was referring to the desktop app which is available for Mac and Windows (usually referred as “Plex for Windows/Mac”). This app looks like the browser version but has the capability to download media for offline consumption.

1 Like
12

Thank you @tom80H and @OttoKerner. That was the problem. All good now.

13

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