Server Version#: 1.41.6.9685
Player Version#: 2025.15.0 on 18.4.1
Hello!
I woke up today and opened the Plex app on my iPad to find the new experience had arrived. On tapping the Libraries button I get nothing - no server listed.
Odd, and having limited time to watch something I turned to my lounge telly (FireTV). No such new experience here, and I’m happily watching from my server.
Then I check my iPhone. Same as iPad. Nothing there. So I check the server. Get Docker to pull the latest, restart it. Still nothing. Check the forums, try renaming it, I see as the suggestion - I can’t see how, but I at least filled in the “Friendly Name” bit. I can see the devices all have sensible names like “iPad”. Nothing still though!
FWIW the server does have a custom server access entry of http://192.168.1.40/
Any further suggestions? I’ve just downloaded the logs from the iPhone and there’s nothing immediately obvious inside the files.
The new experience breaks out media by type.
Music is now in Plexamp
Photos are now in the Photo app
Movies & TV are still in the video app.
Movies and TV are I think all I have stored. Is the suggestion that this is incorrectly flagged in some way?
If you’re using a Docker server, are you using Host networking?
It shouldn’t matter for you (Plex Pass) but Plex now enforces same-network for their Remote Watch Pass.
Host networking: no, I’m not.
The advertised ip is my lan subnet where are other devices can be found. Docker of course will be on another, likely 172, but this hasn’t caused issues so far.
@jamesgreen832
Do your library sections or titles include characters in the “Extended Latin-A” set
(accents, umlauts, etc) or symbolic languages (e.g. Korean, Japanese )?
Can’t see any and wouldn’t have entered any myself.
Do the library section names or server name contain extended characters ?
@ChuckPa I can’t see any.
The server name appears to be an autogenerated alnum: 875...5b3
The 4x libraries are simple enough. Named either based on the Plex suggestion or typed by me. I’ve moved my cursor across them in editing, can’t see any weirdness.
@jamesgreen832
Can you share info / show (using plex/web ) what the names actually are ?
I will append this to the open ticket I have for Engineering
@ChuckPa sure. Not impossible I have something wrong that happened to work with the old app client of course. I’ve posted the libraries in the screenshot - let me know if there’s more detail you are looking for.
The server is on a TrueNAS Scale instance on my LAN which is 192.168.1.0/24 - the NAS itself has .40 statically assigned. I’m using Dockge with the following compose snippet:
services:
plex:
image: plexinc/pms-docker
container_name: plex
restart: unless-stopped
deploy:
resources:
reservations:
devices:
- driver: nvidia
count: 1
capabilities:
- gpu
volumes:
- /mnt/orion/docker/plex/transcode:/transcode
- /mnt/orion/docker/plex/data:/data
- /mnt/orion/docker/plex/config:/config
- /dev/dri:/dev/dri
environment:
- HOSTNAME=PlexServer
- NVIDIA_DRIVER_CAPABILITIES=compute,video,utility
- VIRTUAL_HOST=plex.mydomain.co.uk
- TZ=Europe/London
- PLEX_UID=3001
- ADVERTISE_IP=http://192.168.1.40/
- VIRTUAL_PORT=32400
- NVIDIA_VISIBLE_DEVICES=all
- PLEX_CLAIM=REDACTED
- PLEX_GUI=3001
ports:
- 32400:32400/tcp
- 8324:8324/tcp
- 32469:32469/tcp
- 1900:1900/udp
- 32410:32410/udp
- 32412:32412/udp
- 32413:32413/udp
- 32414:32414/udp
networks:
- traefik
labels:
- traefik.enable=true
- traefik.http.routers.route.rule=PathPrefix(`/web`)
networks:
traefik:
external: true
I can reach this usually from my PC web browser as http://nas.mydomain.co.uk:32400 which resolves to the .40 address. The web console appears to work fine.
My iPhone and iPad both have other 192.168.1.X addresses. I am not sure how the discovery takes place but I’m happy to check client logs.
