I have just started receiving this message from about 2 weeks ago. Up to then, there were no problems prior to that time. The fault is intermittent, as they come back and disappear again repeatedly. I try random actions such as rebooting the device, rebooting the server, reloading Plex, rebuild the libraries and so on, but nothing seems to fix it permanently.
I notice there are posts here going back to last month, but nothing conclusive that resolves the issue.
Has Plex admitted that there is a problem that occurred recently and are working on it, or do they simply say nothing?
Also this. But assume its some update they did that requires updating the Plex server?
Anyone got guidance anywhere?
I have spun up a new server; but looks like I lose all meta data about watches, views, what was watched recently etc?
The new direction has the apps checking āAm I Remoteā and then Plex Pass or Remote Watch Pass. So you need a near perfect DNS and Network configuration to function which is why your server logs will answer most of the āwhy itās not workingā.
OP sounds like his cert didnāt renew and is unclaimed, but again logs.
First thing would be to disable āVerbose Loggingā and restart your server, wait 5 minutes and grab a new set of logs.
Server settings > general > uncheck āEnable Plex Media Server debug loggingā
save
restart server.
You will probably have to clean up the networking, there are multiple un-configured adapters and it looks like a vpn is/was configured on the primary adapter.
Using WiFi for the server connection is going to be a tough sell with the new clients being particularly sensitive to network changes. Let it run and if you have an occurrence and can grab the logs within an hour it would show the sequence of failure. Canāt guarantee that Plex can put a fix in though.
Minimum server version is 1.41.2 - Iāve got a Truenas core - was on 13.1 plex plugin, then I made a 13.4 oneā¦ and highest version I can get is like 14.1 or somethingā¦ not high enough. How to get higher?
Iāve had Plex running successfully for years. within the last few months Plex just stopped working. I have a Synology DS. Iāve made sure my libraries are shared and that Plex has R/W access. My router is setup as before when it all worked. Whether or not on my local network, my TVās, Cell Phone, Desktop and Tablet app just shows āNo Results, Your library is emptyā. I would really appreciate any guidance to get this all running again. I have no access to view on any device my movies, family movies, music and photos. At this point, Iād pay for support if it was available!
This sounds a lot like what has been happening on my Onn sounbar. I have a Roku Premier that works just fine, and old Roku 3 that works fine, all my mobile devices have full access, but this Onn Sounbar just opens Plex and does not see any of my libraries. worked fine for over a year and then one morning nothing. Has been like this for over a month, started a discussion about it with multiple people confirming the same issue, and havenāt heard anything.
Client keeps looking for server GREECE at .31 and fails to connect which could be windows or other firewall blocking. Make sure internet is set to private mode. Big question is if your server didnāt change itās ip address why is Plex reporting .31. vs .30.
In the Browser app or Plex for Windows check settings > look at authorized devices and see how many servers are listed.
