I have a DS716+ and I no longer have the option to serve content. The “Server” option isn’t available under settings.
Any ideas what happened? It used to work…
I did uninstall the Synology version and downloaded the latest from here. No changes.
Thanks for the quick response!
Yes, it is running. But it no longer has the option to be configured. If you click settings, the link that used to be there that said “Server” is missing. I can’t view/manage/etc my content, and my TV/iPad can no longer see my Plex server. Is that a licensed feature now?
Trumpy81-
Thanks again for the response!
Unfortunately, I still haven’t been able to remedy my Plex issue. I have stopped/started/reinstalled/removed pid/prefs/etc.
It’s like it does know it’s a server. If I click the left hand menu that selects which server to view, I only see a remote server that belongs to a friend, and News. I am not able to select the local host and manage my own content.
I hope that makes sense, if not please let me know and I’ll try to explain it better.
Appreciate the help!
What you’re describing sounds like your machine/username is ‘locked out’. It doesn’t recognize you as being ‘local’ to it. This is because, during setup/initialization, PMS must be initialized on the LAN, not from a ‘remote’ address (what happens when in a datacenter).
The biggest reasons for this happening when setting up are:
- Your computer and Synology are on different subnets
- Your LAN addressing isn’t RFC1918 compliant (192.168.x.x, 10.x.x.x, or 172.16.x.x->172.31.x.x)
PMS has default security which prevents someone from hijacking your server should you lose control of it or while setting up initially. When it thinks you’re ‘remote’ and not the owner, the Server option in settings will be hidden.
ChuckPA-
Thanks for the message!
My laptop and my Synololgy are both on the same /24, but what you’re describing is exactly how it is behaving. Are there any other things that would cause it to act like that?
Getting close!
And FYI, this server has worked for quite some time. It just started to act this way after the DSM upgraded the Plex app. Not sure if it matters, but I am using a bond interface (using eth1 and eth2). Does it check for it’s subnet by looking at eth1/eth2 instead of bond1?
First thing: What’s the LAN IP range? Is it RFC 1918 compliant? If not, you won’t make any progress.
Two: If it now hides Server from you, then:
a) You’re signed in but it’s signed out of your account (or reverse)
-or-
b) Browser and server are not signed into the same plex.tv account
-or-
c) If using Wifi, and “LAN isolation” became enabled, your laptop won’t see the Syno (broadcast packages are blocked which will prevent it from seeing your new ‘uninitialized’ server after you deleted/renamed Preferences.xml
Looking over my Syno since my post:
- DSM updates will almost always break hardware transcoding because of
udev/iGPUrules. - If you have Docker also running on the machine then create
Bond0, it will push the Docker adapters up on the enumeration list and it could easily be chosen as the ‘default adapter’ and IP of your PMS. (Plex does not yet allow us to pick which adapter to use)
That begs the question. Docker in use?
ChuckPA-
You’re a genius. I think that’s what is going on. I did have Docker installed but just removed it. Removed Plex and reinstalled it, but to no avail. Anything I need to do to get it back to the old order?
BTW, all systems are on the 10.1.0.0/24 network.
If PMS ‘latched itself on to’ the bogus docker adapter (from the outside, not inside) that will need purging.
This is where deleting Preferences.xml removes any sense of IP from it and allows you to start over (soft reset) without need to rebuild your library sections (skip ‘add libraries’ part of the first-run setup wizard)
